Searched for: "maintaining quality of service based on itil based it service management"

About 3 results for "maintaining quality of service based on itil based it service management"

  • ITSM Consultant // October 30, 2007, 9:13 PM PST

    Getting started with IT Change Management

    I was asked a few weeks ago in a training course, how to get started with IT Change Management. It was a relatively small organisation with 15 IT staff supporting about 600 IT use...

  • TechRepublic Staff // October 18, 2007, 10:29 PM PST

    ITIL exams

    Hi Mahesh, I am a Service Management trainer in the UK, so am doing a lot of course development and training in V2 and V3 at the moment. ITIL is going through a bit of a revoluti...

  • TechRepublic Staff // July 29, 2006, 2:25 PM PST

    Implementing a CMDB is Like Blogging Alone:

    Why Products & Process won?t be enough to reconnect with the business Starting your ITIL journey with a very complex, usually expensive, lengthy and often invasive technology-b...