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About 97 results for "measurement based call quality reporting"
Companies are already actively using big data. They just don't call it that. While the phrase has problems, the technology is becoming more intrinsic to business.
The seductive lure of activity and health wearables make it easy to forget, or ignore, the inherent security and privacy risks involved.
Hoping to attract and retain high-quality talent, Microsoft, Adobe, and Netflix have increased parental leave. Whether these policies work will be determined by company culture.
Venture capital remains the fuel that powers the technology industry, but it also suffers from the same gender equality problems. Here's why it matters, and what has to change.
With DevOps implementations, you need to figure out why and how and then streamline. A DevOps expert weighs in on barriers to adoption, software delivery trends, and more.
Thync is poised to release a wearable which provides calm and energy sensations to help regulate your mood. Learn more about the details and how the energy component works.
We've published interviews with the UK's first CDO, Chicago's first CDO, and the Commerce Dept.'s first CDO. This feature combines their insights with other CDOs to provide a roadmap for the position.
Ian J. Kalin, the first chief data officer (CDO) at the Commerce Department, is figuring out how to tie data products and science to a core mission of his agency: enhancing business and commerce.
Bad guys have regained interest in macro-based malware, reports Microsoft and Trend Micro. Learn why vigilance is key to combatting it.
Forget watches and notebooks. Apple's ResearchKit has the potential to really make a difference.