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A good tech should always be prepared for whatever she finds inside a computer case. Even if you have a great IT toolkit, these troubleshooting resources can help you handle whatev...
This sample chapter, taken from Upgrading and Repairing Laptops, 2nd Edition, discusses how to fix some laptop and portable PC hardware problems. Troubleshooting laptop and port...
On March 7, 2000, Microsoft Press author Jeffrey Richter took you behind the curtain of Windows and showed you how powerful this knowledge could be. Read the transcript.