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About 105 results for "role of customer service in success of business"
Containers are garnering a lot of attention from key vendors. Enterprises need to get ready to deal with the cloud native platforms.
The cloud computing has become universal, casting its outline over practically every feature of business process in every industry. Its success is due largely to customers' ability...
IT plays an important role in the success (or failure) of an organization's e-commerce initiatives. Here are some make-or-break practices to keep in mind.
With the cloud and big data in full swing and IoT on the rise, the time is ripe for businesses to take stock of the new legal challenges that disruptive technologies create.
Zimbra's Olivier Thierry talks about the three C's that open source firms must support, the need to be market driven in tech, and how his firm's solutions address security and data...
Don Butler talked to TechRepublic about his new position as Ford's director of connected vehicles, his vision for the future of car tech, and building strong relationships in the a...
The Role of Post-Adoption Phase Trust in B2C E-Service Loyalty: Towards a More Comprehensive Picture
Despite the extensive interest in trust within Information Systems (IS) and e-commerce disciplines, only few studies examine trust in the post-adoption phase of the customer relati...
A decade ago, the PayPal Mafia played a major role in revitalizing the tech industry in Silicon Valley. The story behind this group of leaders proves that their success is more tha...
North Carolina's Research Triangle Park has led the charge in making the former textile state one of the top five startup epicenters in the US. But challenges remain.
Satya Nadella, Microsoft's new CEO, has a big to-do list in front of him; here's the first set of issues he needs to tackle fast.