Searched for: "steps to creating personalized customer support experiences"
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About 167 results for "steps to creating personalized customer support experiences"
Microsoft's latest OS is proving more attractive to firms than Windows 8 - particularly among larger businesses.
How LeaveLogic works with companies to help negotiate and streamline parental leave for employees.
If you want to streamline your sysadmin work but you don't know where to begin, Jesus Vigo gets the ball rolling by highlighting five useful OS X apps.
The first major update to Windows 10 hits today - with Microsoft promising great things for those upgrading from Windows 7, as well as significant new features for business users.
Anne-Marie Slaughter offers an alternate reality check on the future of women, tech, and the workplace
TechRepublic talked to Anne-Marie Slaughter about being honest with women and men about making it, the risks of overlooking women who left the workplace, and taking the longer view on careers.
The seductive lure of activity and health wearables make it easy to forget, or ignore, the inherent security and privacy risks involved.
Often, startups overlook organizational structure until it's too late. Here are some considerations for founders as they grow their companies.
NASA's Johnson Space Center told TechRepublic the whole story behind one of the most important tools it uses to train astronauts: virtual reality. Learn how the agency pulled off VR's greatest triumph...
Inside Microsoft's latest operating system are a number of significant features that business users need to understand.
When dealing with a commodity product or a service, one way to offer differentiation is through superior customer service. Here are a few ways to apply this lesson to your IT organization.