Searched for: "the customer focused contact center"
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About 93 results for "the customer focused contact center"
Technology can be an enabler of sales success, says Jeffrey Fotta of Gryphon Networks, but you've got to drill down and understand the sales process to use it effectively.
See how Platform9 takes the complexity out of integrating VMware vSphere and OpenStack with a managed service.
New startup Roar For Good has designed wearable technology for women's self defense, but it's also focused on the broader societal picture: educating young boys and girls about consent and respect.
Startup accelerator Techstars recently held a demo day for the companies in its cloud accelerator. Here's what you should know about the startups that presented.
Mobility can help you transform your business into a digital enterprise, says Jim Haviland of Vox Mobile. Just don't wait to act on mobility's possibilities, or there might be disastrous consequences.
Miguel A. Gamino Jr., the CIO of the City of San Francisco, spoke with TechRepublic about his career history, his work philosophy, and what it takes to keep his city on the cutting edge.
Independent iOS developer Contrast has perfected the art of time-saving apps that help you communicate better. Their newest two apps launch today.
SumAll CEO Dane Atkinson talks about a data freshness approach: targeted responses for high conversion, then over time aligning with market changes and staying on top of patterns.
Jack Wallen takes a look at one of the more effective home screen replacements for Android devices that help to power your busy day.
Younger fans are leaving stadiums when they can't get connected, so sports teams are finally embracing technology as a way to improve the fan experience and increase the team's bottom line.