Searched for: "the evolved help desk"
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About 72 results for "the evolved help desk"
30 years on, virtual reality is experiencing another hopeful wave. Here's why this is the right time for VR, and how it can avoid floundering. Again.
It's no surprise that mobile device are taking over, but what does this mean to the average user and the desktop? Jack Wallen shares his perspective.
Jared Silver: Digital strategist. Future of work consultant. Watch enthusiast. Ideal airplane seatmate.
Ernst & Young's Jared Silver talks to TechRepublic about designing employee experiences and workplaces of the future.
With thick data, you can't always depend on numerics and algorithms to summarize a customer's 360-degree experience. Here's why you might want to adopt a thick data analytics appro...
Perhaps best known as the guy who introduced Steve Jobs and Steve Wozniak, Bill Fernandez speaks out on Apple's founding magic, how love built the first Mac, and the interface of t...
All of our workplace tools are digital, but they aren't integrated, which wastes time and energy. That's a problem Uskape wants to solve.
This follow-up focuses on MyIT from BMC Software, which mobilizes how enterprise users interact with its Remedy Service Desk platform.
Bring your own network (BYON) is what you get when you don't handle BYOD properly, says SysAid's Sarah Lahav. To secure your data, embrace BYOD and provide wireless access and supp...
Many IT administrators still rely on FTP to move files around on enterprise networks, download patches and share data. However, FTP poses some major security challenges and can lea...
To feed the world's rapidly-expanding population in the coming decades, agriculture must produce more. Big data holds one of the keys for farmers, but it's also a weapon that could...