Searched for: "the social customer engagement index"
About 4 results for "the social customer engagement index"
Ian J. Kalin, the first chief data officer (CDO) at the Commerce Department, is figuring out how to tie data products and science to a core mission of his agency: enhancing business and commerce.
Younger fans are leaving stadiums when they can't get connected, so sports teams are finally embracing technology as a way to improve the fan experience and increase the team's bottom line.
After deciding to have a company page on LinkedIn, use the tips here to gain some social media leverage.
Social media for the enterprise is about much more than Facebook or Twitter on the corporate cloud or server. It is poised to spur changes in CRM, BI, and collaboration, just as starting points.