Searched for: "tools every support tech should have in their repair kit"

About 7 results for "tools every support tech should have in their repair kit"

  • TechRepublic Staff // April 26, 2006, 5:08 AM PST

    Don

    The basis for this podcast came from my August 2000 TechRepublic article, Talking Shop: Keep your end users informed by using some simple communication.Because the article is not a...

  • TechRepublic Staff // April 26, 2006, 12:54 AM PST

    Don

    TechRepublic is about content choice (not exclusion) I originally posted this comment on J.Ja's blog, but am reposting it here as it pertains to this discussion. During my almost 6...

  • TechRepublic Staff // April 26, 2006, 12:50 AM PST

    Podcast Only? No Thanks!

    TechRepublic is about content choice (not exclusion) During my almost 6 years with TechRepublic I've learned that our members (our customers) want content delivered in multiple for...

  • TechRepublic Staff // April 25, 2006, 2:00 AM PST

    Don

    El Guapo,Thanks for the feedback. Podcasts are an alternative format that we're experimenting with. We've found that some members prefer to read our content online, while others wa...

  • TechRepublic Staff // April 24, 2006, 11:46 PM PST

    Don't be lazy: Communicate with your end users

    Palmetto,Did you have trouble playing or downloading the podcast? We're experimenting with several new content formats on TechRepublic (screencasts and podcasts) and are trying to ...

  • NickNielsen // April 13, 2006, 4:24 AM PST

    10+ tools every support tech should have in their repair kit

    When a trip to an end user's machine is necessary, there's no time for fumbling for the right tool. But many times, you arrive at the user's desk and find yourself unprepared to fi...

  • Bill Detwiler // September 28, 2001, 12:00 AM PST

    What do you carry in your toolkit?

    What's in your toolkit that you couldn't do your job without? Tell us your list of essential tools so that support pros everywhere can rest assured that they will have the right to...