Searched for: "upgrading contact center software components"
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About 56 results for "upgrading contact center software components"
Many IT departments are mired in routine activities that someone else could be handling. See if you can shift a few of these items from your IT portfolio.
As cloud solutions gain traction in the enterprise, new challenges are emerging. Accenture's managing director of cloud computing looks at how businesses should address these chall...
Siebel provides a wide range of business-critical applications for Sales, Marketing, Contact Center, Self-Service and more. These Siebel applications are highly interactive, intuit...
Now that IT pros have started kicking the Windows 7 tires, it makes sense to consider the next round of improvements. Alan Norton shares his list of the changes he hopes to see.
Upgrade Ubuntu with apt-get for a smoother transition
Sure, Vista has Instant Search. But Windows XP supports Windows Desktop Search, which provides similar capabilities. Deb Shinder offers this detailed look at how to obtain and inst...
Microsoft Office 2007 has many new features in addition to the Ribbon interface. Scott Lowe walks you through several of the more useful feature changes you will find in Word 2007.
The new Crystal Vision product line combines technology from Crystal Reports, Crystal Xcelsius and Business Object's Live Office -- aimed at the mid-market segment in Australia.
When a serious system crash triggers a Stop error, deciphering the information displayed on the dreaded BSOD will expedite your troubleshooting efforts. Windows expert Greg Shultz ...
I tired out the unofficial patch on my home machine without any problems. We will see if I can get approval to deploy this at my company, I don't see any other choice. SANS - Inte...