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Videos

Why Email Starts Fights!

October 20, 2008 5:12pm PDT

Only 7 percent of what we say is conveyed through words -- tone and visual cues make up the other 93 percent. This is why emails are so often misunderstood. Ed Muzio of Group Harmonics suggests...

Articles

3 Questions: Wireless e-mail pushes productivity

January 8, 2004 8:00am PST

When people can access corporate e-mail, they tend to use dead time to work. Is wireless e-mail suitable for your organization?

2 Latest comment by mis@...

Blog Posts

Video: Five email safety tips everyone should follow

June 19, 2009 1:42pm PDT

Instant messaging, texting, and tweeting are all the rage, yet e-mail still dominates the communication landscape--at home, but especially in business. Unfortunately, many people, even IT pros,...

23 Latest comment by MPG187

Blog Posts

Epsilon data breach: What's the value of an email address?

April 5, 2011 11:27am PDT

Epsilon, an email marketing service provider, suffered a data breach last week and the apologies from its big-name customers keep belatedly pouring in. This breach will show what an email breach...

1 Latest comment by alanjackson@...

Videos

IT Dojo: Five e-mail safety tips everyone should follow

June 19, 2009 1:42pm PDT

Instant messaging, texting, and tweeting are all the rage, yet e-mail still dominates the communication landscape--at home, but especially in business. Unfortunately, many people, even IT pros,...

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How do I... Archive Outlook e-mail without a PST file?

April 16, 2007 10:57am PDT

Organizations and employees, of course, are increasingly dependent upon e-mail. From correspondence with customers and clients to strategic communications with colleagues, vendors, suppliers and...

15 Latest comment by Erik Eckel

Articles

Increase workstation security with PGP

June 24, 2003 7:00am PDT

E-mail is beyond mission-critical for business today. The last thing you want is for competitors or hackers to intercept your organization's e-mail traffic. Here's how you can secure e-mail and...

1 Latest comment by georgeou

Articles

How do I… Manage Microsoft's Windows Small Business Server 2003 e-mail accounts

August 24, 2006 6:19pm PDT

Microsoft's Windows Small Business Server is changing the way many small businesses operate. Organizations everywhere are turning to Windows Small Business Server 2003 to power their small...

7 Latest comment by jasb@...

Blog Posts

Presenting the business case for migrating to cloud mail

November 7, 2011 6:00am PST

Contemplating the pros and cons of moving email to a cloud service? Steven Trippe compiled a list of points to consider when crafting your business case for a client or your own management team.

2 Latest comment by RichardMtl

Blog Posts

Review: iGoogle Customizable Web Portal

June 30, 2009 1:26am PDT

iGoogle is an incredibly customizable Web home page or personalized portal. Properly leveraged, iGoogle provides busy professionals with a single Web page for viewing and sending email, tracking...

6 Latest comment by jimmychoo789

Videos

Gates: Phones should call person, not number

October 19, 2007 12:00pm PDT

Microsoft CEO and Chairman Bill Gates sat down with CNET News.com's Ina Fried to discuss how Unified Communications software will finally modernize the business phone. Now if you want to reach...

Blog Posts

Five tips for connecting with Microsoft Lync 2010

July 26, 2011 9:25am PDT

Lync 2010, now available in Office 365, is designed to consolidate and simplify business communications and collaboration via IM, email, virtual meetings, and phone/video calling.

1

Image Galleries

Spotlight: MozyPro Online Backup

April 12, 2010 12:17pm PDT

Data backups rank among the most important of technology operations. Automated offsite backups, such as those powered by Mozy Pro, help ensure critical business data—including documents,...

Image Galleries

Cracking Open the BlackBerry Curve

February 7, 2008 8:08am PST

If you're a high-octane business exec (or if you just want people to think that you’re one) or if you’ve ever seen Office Space and thought "I don’t get it," you need a BlackBerry. These...

19 Latest comment by sideways-8@...

Articles

IM boom in financial services: Can it be secured?

April 12, 2005 2:04pm PDT

Just as e-mail pushed its way into standard business communications, instant messaging (IM) has already become a staple in most financial services organizations. Like e-mail, it also has serious...

3 Latest comment by seanjregan@...

Articles

Help clients decide whether and how to outsource e-mail

March 13, 2003 8:00am PST

Outsourcing e-mail can help your client focus on its core business. It can also cause many problems for users not accustomed to the new support infrastructure. Before you make the suggestion to...

6 Latest comment by Aspire2Work

Articles

Resolving mail server problems with Nslookup and Telnet

June 13, 2002 7:00am PDT

E-mail has become a mission-critical tool in most businesses. In this Daily Drill Down, Ron Nutter shows you how to use Nslookup and Telnet to help diagnose problems when e-mail doesn't go through.

3 Latest comment by Luc Geurts

Blog Posts

Get a better result with your workplace writing

March 18, 2010 4:03am PDT

Writing is a crucial means of communication in the workplace. Make every email and document deliver the business impact you want by honing effective writing skills.

63 Latest comment by kjohnson@...

Blog Posts

10 ways technology can help (or hurt) your professional image

July 13, 2009 1:03pm PDT

Increasingly sophisticated communications options have introduced a number of gotchas into the business world. Calvin Sun looks at some phone, email, and voicemail best practices that will help...

7 Latest comment by jpdecesare@...

Blog Posts

Technology adds stress and new demands to networked workers

September 25, 2008 9:54am PDT

Although the Internet, e-mail, cell phones, and BlackBerries have made certain business functions easier, a new study reports that working Americans say there are tradeoffs to always being connected.