Help Desk Server 2.0 (Windows)

Web based help desk software for IT help desks, facility help desks, and other types of internal help desks. Use it to create a help desk website on your network or on the Internet. Users, technicians, managers can come to the website to submit, receive, and manage service requests. It integrates with your email system so that people can submit requests and receive notifications by email. In addition, it offers knowledge base, discussion forum, news, and asset management.