ITILv3 Foundation-4 1.0 (iOS)

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Advanced Mobile Video Learning -ITIL Foundation v.3 - Video4Produced by CareerAcademy This App contains the following Official ITIL Content:1.Introduction to Service Transition (21:04)2.Transition & Support Management (3:04)3.Change Management (29:02)4.Service Asset & Configuration Management (8:57)5.Release and Deployment Management (9:24)6.Service Validation & Testing (3:28)7.Evaluation (6:28)8.Knowledge Management (4:01)9.Roles and Technologies (3:09)ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems.The ITIL v.3 Foundation Certification Course introduces the new student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library and helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM programs. Our ExpertPatrick Von Schlag - Patrick has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. He has helped establish IT service management programs for a variety of organizations including pharmaceutical, energy, and software companies. Patrick was a part of one of the original service management teams in the United States. He has been a member of several CompTIA boards and is a member of the ITSM forum.
Format:Software Size:107421.00
Version:1.0 Date:Jan 2010
Platform:iOS Price:19.99