Universal North America has long offered policyholders the convenience of managing their policies online through our My Universal policy management site. Now, My Universal is available as a mobile application for iPhones, making it easier than ever for policyholders to access their accounts. The My Universal app is available free of charge through the Apple App Store and offers the same convenience as the My Universal website for paying bills, contacting your agent and much more. With the My Universal app, users can: - Access and manage policies. A simple tap on the My Policies icon allows users to pay bills. - Find and contact their agent. A quick tap on the My Agent icon brings up your agent contact information and puts the customer in immediate touch with you. - File a claim. Policyholders can tap this icon to be connected directly to a Universal Service Center and a First Notice of Loss representative - Contact Roadside Assistance. A tap on this icon sends the customer directly to the Universal Roadside Assistance hotline. At Universal North America, "Being Prepared" is one of our fundamental values. The My Universal mobile app is just one more way we can help make sure that policyholders can be prepared in the event of a catastrophe. When disaster strikes, getting help with claims or discussing coverage with a trusted agent is a top priority for your customers. But some may find themselves fumbling through paper files looking for phone numbers, especially if power and internet access is knocked out. That's where the My Universal App makes things easy. With one touch of a button, they can quickly call Universal North America to file a claim or get in touch with an agent.Or should Auto policyholders break down on the side of the road only to realize they've left their insurance information at home, one simple tap will put them in touch with our Roadside Assistance Team.
