NetTools comprises two software elements, one of which resides on the handheld device, the other on a server. The client application is a suite of network administration tools for managing Microsoft Windows networks and standard IP based LANs, Intranets or Web Server network zones. Tools include common network utilities such as Ping, Trace Route and Telnet for testing LANs, configuring routers fixing network problems, initiating routines and running applications. Also included are advanced features such as wireless access to Microsoft Windows Services, user accounts and logs, start/stop services, processes, drivers and servers, remote DOS command execution and a graphical interface to Windows Services and user accounts. On the server side, NetTools has multi-user capability. This allows multiple Pocket PC or Web clients to connect to a single NetTools server simultaneously and manage all computers on the local network.