Previo eSupport Essentials 4.0 (Windows)
eSupport Essentials is an innovative eSupport solution for quickly restoring inoperable desktop or notebook PCs to a fully operational state. With eSupport Essentials, enterprise help desks can address the problems and questions experienced by PC users with the least amount of impact on company resources and end-user productivity. Previo?s patented technology takes periodic snapshots of the user?s PC and stores a highly-compressed image of the updates in a secure 24 x 7 repository. When a PC user experiences a problem, the user or help desk personnel can quickly restore the PC to any saved working state.