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Topic Contributors

  • Contributing Writer

    Susan Sales Harkins is an IT consultant, specializing in desktop solutions. Previously, she was editor in chief for The Cobb Group, the world's largest publisher of technical journals.

    You can also find Susan Harkins on and Google+

  • Contributing Writer

    Mark W. Kaelin has been writing and editing stories about the IT industry, gadgets, finance, accounting, and tech-life for more than 25 years. Most recently, he has been a regular contributor to,, and TechRepublic.

    You can also find Mark Kaelin on Twitter and Google+

  • Contributing Writer

    Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.

    You can also find Greg Shultz on