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Articles

The definitive mid-market CRM system from Microsoft

May 28, 2003 7:00am PDT

Microsoft makes a splash with its first CRM offering for the small to mid-level enterprise. Here are the features of Microsoft CRM, along with a look at how this highly integrated CRM solution...

15 Latest comment by ronnie@...

Articles

Weigh all the pros and cons before taking an ill-fitting promotion

May 28, 2003 7:00am PDT

When one IT manager admits that a possible new promotion won't be as gratifying as the manager's current role, career expert Molly Joss points out the many issues to consider before just blindly...

3 Latest comment by DC Guy

Articles

Communication is key to promoting IT services to the rest of the company

May 19, 2003 7:00am PDT

Knowing that promoting IT to the company was his number-one priority, one CIO found a communication model in an unlikely source.

Whitepapers

mySAP Mobile Business - Mobile Sales for Handhelds: Keep Business in Motion With mySAP Mobile Business

May 7, 2003 12:00am PDT

In a mobile business world, one needs a mobile sales force. mySAP Mobile Business puts state-of-the-art computing in the hands of the sales force, giving company a greater reach than one ever...

Provided by: SAP

Whitepapers

mySAP Customer Relationship Management - Effective Customer Relationship Management: The Key to Success in Today's Media Industry

May 1, 2003 12:00am PDT

The success of one's business depends on the way one manage relationships with one's customers. The powerful capabilities of mySAP CRM are tailored specifically to the products, processes, and...

Provided by: SAP

Articles

Make the most out of the recruiter/job hunter relationship

April 28, 2003 7:00am PDT

If you're job hunting, you're probably looking for a recruiter to help you find that next gig. Here's how to make sure you use the right recruiter, as well as some salient tips on how the...

2 Latest comment by skicat

Articles

Two patterns that promote code reuse in ASP.NET

April 23, 2003 7:00am PDT

To increase code reuse possibilities in your ASP.NET applications, you can use a couple of different patterns. Learn more about the Page Controller and Front Controller patterns and how you can...

6 Latest comment by GGonline1

Articles

Training is vital for call center ACD, CRM to function properly

April 22, 2003 7:00am PDT

Users' call center experience is largely dependent on the CRM and ACD training you provide your staff. Find out what TechRepublic members recommend as priorities for help desk managers.

4 Latest comment by geepwizzer@...

Downloads

Traffic-O-Matic 1.0 (Windows)

April 19, 2003 12:00am PDT

The Traffic-O-Matic Software is designed to help anyone drive more traffic to their website. Regardless of who you are or what you are promoting, Traffic-O-Matic 1.0 is a sure method of generating...

Provided by: Traffic-O-Matic software

White Papers

Mobile E-Commerce and Location-Based Services: Technology and Requirements

April 15, 2003 12:00am PDT

Advances in Internet and network technology and the rapidly growing number of mobile personal devices result in the fast growth of Mobile E-Commerce, M-Commerce. This paper views M-Commerce as...

Provided by: University of Athens

Downloads

Dynalogical CheckIn 2003 SE 2.1 (Windows)

April 11, 2003 12:00am PDT

Record employee daily check-in/out activities for payroll and related purposes with this user-friendly application. The application has been designed particularly for small to midsize companies...

Provided by: Dynalogical Technologies, Corp.

Articles

Evolution of the PMO: Promoting consolidation

April 8, 2003 7:00am PDT

Project Management Offices (PMOs) are becoming more common in organizations, but some critics say they are simply not effective enough. Learn how to decide if a PMO is right for your organization...

2 Latest comment by joanne.cullen@...

Articles

Who is telling the truth about CRM?

April 2, 2003 8:00am PST

CRM was saddled with hype that it would completely change the way organizations do business, but companies realized that its potential may have been oversold. Here are results of research that...

9 Latest comment by oowhistle@...

Downloads

Active Media Player Screensaver 3.0 (Windows)

April 2, 2003 12:00am PST

View live Streaming Media or full motion MPEG, AVI, ASF, WMVor QuickTime clips as a Screensaver. Use our intuitive setup and preview tool to create a playlist of media clips with audio support....

Provided by: e-Motional.com Software

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MacBreakZ! 3.5.1 (Mac)

March 26, 2003 12:00am PST

MacBreakZ! is a personal ergonomic assistant which monitors your keyboard and mouse activity and helps you structure your computer use in a healthy manner, which prevents computer-related injuries...

Provided by: publicspace.net

Articles

Find contract work by volunteering to teach

March 24, 2003 8:00am PST

Learn how one freelance consultant expanded his customer base by volunteering to teach technical workshops. He also boosted his skills and broadened his career path.

4 Latest comment by ICLPembrokeNH@...

Articles

Security from the command line with CACLS

March 20, 2003 8:00am PST

Although using CACLS may seem daunting at first, the flexibility and power of this utility can make short work of security management tasks. It is installed on every Windows NT/2000/XP system, so...

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Articles

Downsizing and a platform change create a career dilemma

March 17, 2003 8:00am PST

Not only did one IT manager have to survive a recent downsizing, but this Java specialist has now been told her company is changing platforms to .NET. Molly Joss suggests how this TechRepublic...

1 Latest comment by Industrial_Controller

Articles

Fed site offers CIOs valuable resources

March 3, 2003 8:00am PST

One of the best sites for IT leaders is the Chief Information Officers Council's Web site. This federal site offers a vast amount of IT information and insight on tech projects, budget plans, and...

Articles

New cybersecurity bill would increase accountability of agency CIOs

March 3, 2003 8:00am PST

Senator John Edwards has introduced a bill that would require CIOs at federal agencies to find vulnerabilities in their systems and fix them within a certain time frame. Are these regulations...

2 Latest comment by GovTech