business analyst

Downloads

BrainHex 1.1 (Mac)

October 30, 2000 12:00am PST

BrainHex is the world's greatest (and noisiest) hexadecimal file editor for MacOS�. It allows you to view and edit the contents of either fork (data or resource) of any...

Provided by: BrainScan Software

Downloads

Consiglieri 5.8 (Windows)

August 16, 2000 12:00am PDT

The Consiglieri is a super software that give you the ability to track, explore, edit, watch, listen, record, share, counsel and report: any possible stocks, market, funds or finance information,...

Provided by: Christoph Schmoliner

Articles

Gartner analysts tackle tough enterprise application questions

August 4, 2000 7:00am PDT

Gartner analysts field enterprise application questions from TechRepublic members on topics such as Oracle PayRoll and electronic data interchange.

Discussion Threads

Seven rules for being a great help desk analyst

July 5, 2000 11:09pm PDT

Helpdesk and IT Dept.: I agree with most of the comments here but I find that a clear and succint opening message, gives me a chance to open a problem log and take charge of the call, sometimes if...

8 Started by Jeff Dray  |  Latest comment by geekgirll

Articles

Best of 1999: Hiring help desk analysts

January 13, 2000 8:00am PST

It takes a special kind of personality to do a good job as a help desk analyst, and our second most popular article of 1999 explains how to find the right person.

Articles

Ten questions that can help you hire a good help desk analyst

November 9, 1999 8:00am PST

Are you having trouble finding the right employees for your help desk? According to Pat Vickers, you may not be asking the right questions.

61 Latest comment by KIWIMARSI

Articles

Seven rules for being a great help desk analyst

June 3, 1999 7:00am PDT

TechRepublic passport holder and professional trainer Pat Vickers lays the ground rules for running a successful help desk operation.

8 Latest comment by geekgirll