call centers

Whitepapers

Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center

June 19, 2013 12:00am PDT

The consolidation of physical servers drove massive efficiencies across the IT ecosystem, including improved resource utilisation rates for CPU and storage capacity. This is the fifth consecutive...

Provided by: EMC Australia (grey BG)

Whitepapers

Frost and Sullivan Report: The Changing Role of Mobile Communications in the Workplace

June 19, 2013 12:00am PDT

As companies continue to support an increasingly virtual workforce, mobile communications are taking center stage. As companies start to make smart phones part of their technology roll-outs, they...

Provided by: ShoreTel

Webcasts

The BlackBerry Expert Support Center - The BlackBerry Administrator's Best Friend

June 18, 2013 12:00am PDT

The BlackBerry® Expert Support Center (BESC) is a self-service portal that’s automatically accessible to all IT administrators on a BlackBerry Technical Support Services subscription. This webcast...

Provided by: BlackBerry

Whitepapers

Preparing the Datacenter for a New Age of Computing

June 12, 2013 12:00am PDT

Aligning IT with the goals of the business is top of mind for executives who need to understand how business plans, infrastructure, and people come together to impact business process. Convergence...

Provided by: HP and Intel®

Whitepapers

The Power of Flexibility

June 12, 2013 12:00am PDT

Driven by unprecedented business demands, IT is expected to deliver more services and innovative solutions at record speed to an ever-widening global customer base. Meanwhile, high operational...

Provided by: HP and Intel®

Whitepapers

Changing the Rules of the Game

June 12, 2013 12:00am PDT

A data center typically contains a heterogeneous mix of hardware and software products from a variety of vendors located all across the globe, making IT management a complex task -- from...

Provided by: HP and Intel®

Blog Post

Inside an IaaS data center: Providing the brawn for your company's brain

June 3, 2013 9:00am PDT

What goes into an enterprise-class IaaS provider? Take a look inside a brand new data center.

Whitepapers

Building a Home Lab for VMware sphere 5.1

June 3, 2013 12:00am PDT

I often get asked by my students how to setup a home lab for study after class, and the result is this white paper. This paper is broken down into three major sections: the hardware required, the...

Provided by: Global Knowledge

Whitepapers

Emerging Trends in Project Management

June 3, 2013 12:00am PDT

The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Since project managers often interact across...

Provided by: Global Knowledge

Whitepapers

Dynamic Resource Allocation Using Virtual Machines for Cloud Computing Environment

June 1, 2013 12:00am PDT

Cloud computing allows business customers to scale up and down their resource usage based on needs. Many of the touted gains in the cloud model come from resource multiplexing through...

Provided by: Institute of Electrical & Electronic Engineers

Whitepapers

Energy Saving in Wireless Sensor Networks Using CRT-Based-Packet-Forwarding Solution

June 1, 2013 12:00am PDT

Routing in wireless sensor networks is a self-centered task. This has led to a number of routing protocols which efficiently utilize the limited resources available at the sensor nodes....

Provided by: International Journal of Innovative Technology and Exploring Engineering (IJITEE)

Research

Top Considerations for a Unified Communications Purchase

June 1, 2013 12:00am PDT

A report from ZK Research provides relevant decision criteria to help organizations make the best Unified communications (UC) decision possible. Unified communications has been a continually...

Provided by: Cisco Systems, Inc

Whitepapers

Fundamentals of SCSI and iSCSI.

May 31, 2013 12:00am PDT

SCSI (Small Computer Systems Interface), which is present in all personal, defines an initiator/target client/server relationship that includes addresses, commands, and specified operations. The...

Provided by: Global Knowledge

Blog Post

CTO Tate Cantrell: Building 21st century data centers

May 29, 2013 11:54am PDT

CTO Tate Cantrell of Verne Global answers questions about building data centers with renewable power resources and the latest design features.

Blog Post

How to successfully implement the principle of least privilege

May 29, 2013 9:27am PDT

Least privilege is a core security principle, but it's one that often meets with resistance by users. Here are tips for how to implement it and get the point across to others.

6 Latest comment by o_p_i

Whitepapers

An Efficient Dynamic ID Based Remote User Authentication Scheme Using Self-Certified Public Keys for Multi-Server Environment

May 28, 2013 12:00am PDT

Recently, Li et al. analyzed Lee et al.'s multi-server authentication scheme and proposed a novel smart card and dynamic ID based remote user authentication scheme for multi-server environments....

Provided by: Beijing University of Posts and Telecommunications

Webcasts

Webcast: Summer weather and IT disaster management: 10 things you should know

May 24, 2013 12:00am PDT

No matter where you live or work, it's impossible to escape Mother Nature when she's restless. Summers are particularly challenging, although extreme weather conditions exist worldwide throughout...

Provided by: TechRepublic

Webcasts

Webcast: Summer weather and IT disaster management: 10 things you should know

May 24, 2013 12:00am PDT

No matter where you live or work, it's impossible to escape Mother Nature when she's restless. Summers are particularly challenging, although extreme weather conditions exist worldwide throughout...

Provided by: TechRepublic

Whitepapers

Manage Virtualized and Cloud Environments and the New Software-defined Data Center

May 24, 2013 12:00am PDT

Analyst report by Enterprise Management Associates on the newly announced EMC Service Assurance Suite, and how well it addresses operational challenges and market needs.

Provided by: EMC Australia (grey BG)

Webcasts

Live Webcast: Summer weather and IT disaster management: 10 things you should know

May 24, 2013 12:00am PDT

No matter where you live or work, it's impossible to escape Mother Nature when she's restless. Summers are particularly challenging, although extreme weather conditions exist worldwide throughout...

Provided by: TechRepublic