call centers

Blog Post

Inside an IaaS data center: Providing the brawn for your company's brain

June 3, 2013 9:00am PDT

What goes into an enterprise-class IaaS provider? Take a look inside a brand new data center.

Blog Post

CTO Tate Cantrell: Building 21st century data centers

May 29, 2013 11:54am PDT

CTO Tate Cantrell of Verne Global answers questions about building data centers with renewable power resources and the latest design features.

Blog Post

How to successfully implement the principle of least privilege

May 29, 2013 9:27am PDT

Least privilege is a core security principle, but it's one that often meets with resistance by users. Here are tips for how to implement it and get the point across to others.

6 Latest comment by o_p_i

Blog Post

Review: Avocent Data Center Planner

May 23, 2013 12:00pm PDT

Just about any data center administrator will benefit from a full-featured data center planning application.

Blog Post

Dying of thirst in an ocean of data

May 22, 2013 11:09am PDT

Organizations need to find ways to bring seas of data under control and use methodologies capable of identifying and harvesting the information that they have a need to know.

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Blog Post

A strategy to improve application development

May 10, 2013 12:19pm PDT

Following these strategies will help ensure the business value of your app development projects.

Blog Post

The modular server approach for small organizations

May 8, 2013 5:30am PDT

There are no shortage of ways to design infrastructure to solve a specific problem. One popular new trend is the modular server, as Rick Vanover explains.

7 Latest comment by jwhitetr

Blog Post

Infographic: Awesome data centers

May 7, 2013 9:53am PDT

This infographic from Whoishostingthis.com offers some statistics on the world's largest data centers.

2 Latest comment by VytautasB@...

Blog Post

Hyper-V Recovery Manager on Windows Azure: Game changer in DR architecture

May 7, 2013 6:00am PDT

HVRM is a hybrid service that leverages the Azure public cloud and allows you to manage the replication of your primary data center to your disaster recovery (DR) site.

Blog Post

10 due diligence questions to ask before co-locating your data center

May 6, 2013 6:58am PDT

Many organizations are discovering the benefits of data center co-location. But if you don't thoroughly vet prospective co-lo vendors, you could get burned.

Blog Post

Big Data in your call center: Managing the numbers

May 1, 2013 5:08am PDT

The data collected by your call center software is huge and varied. But which metrics matter and how can you make changes based on those metrics?

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Blog Post

Apps for the data center technician's iPhone

April 30, 2013 9:09am PDT

Take a look at some iPhone data center apps, plus peers into the future of the iPhone in the data center.

2 Latest comment by jcbronson@...

Blog Post

SMB 21st century data center: VCE Vblock System 100

April 29, 2013 1:27pm PDT

Watch this demo of VCE's Vblock System 100, which is a converged infrastructure solution geared toward the SMB market.

Blog Post

Data center management on the go with ICM Mobile

April 29, 2013 12:50pm PDT

ICM Mobile from TE Connectivity can help data center workers complete work orders on the go. Find out how.

Blog Post

Flexibility with pod design for virtualized data centers

April 29, 2013 6:00am PDT

Containerized virtualization isn't new, but it's flexible enough for any requirement and price point. Virtualization pro Rick Vanover shares some perspective on this new practice.

Blog Post

10 stupid things people do in their data centers

April 25, 2013 7:08am PDT

Small missteps can turn into huge problems in the data center -- and that can mean big trouble for your organization (and for you).

65 Latest comment by hillelana

Blog Post

Datapod and the art of data center design on the iPad

April 23, 2013 10:15am PDT

Take a look at Datapod, a free iPad app that helps prospective data center clients design their own modular data center.

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Blog Post

What makes up a true hybrid cloud infrastructure?

April 22, 2013 6:00am PDT

Extending the benefits of the public cloud into the private infrastructure is an appealing option for companies who still have reservations about the public cloud.

Blog Post

Data center build-out considerations for small IT consultancies

April 19, 2013 8:29am PDT

Your IT consulting firm can gain a competitive edge in its region by building its cloud network. Here are three factors to consider before making this investment.

Blog Post

10 timesaving strategies for the help desk

April 19, 2013 5:00am PDT

Vague descriptions, off-the-wall requests, and ad hoc 'quick questions' can slow help desk operations to a crawl. Try these tricks to remove obstacles and speed things up.

11 Latest comment by rhal