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call centers
(125 results)-
Podcasts
Big Data on IBM SmartCloud Enterprise
January 29, 2013 12:00am PST
As the velocity, variety and volume of data increases, implementation becomes more challenging. With a cloud solution, organizations gain the ability to elastically provision resources, storage...
Provided by: IBM
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Podcasts
Expert Chat - Support Automation
November 27, 2012 12:00am PST
Industry analyst Dana Gardner, president of Interarbor Solutions, describes the attributes of the transformed data center, and HP's Tommaso Esmanech, automation strategy director for online...
Provided by: Hewlett-Packard (HP)
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Podcasts
Global Cloud Index Video
October 23, 2012 12:00am PDT
The Cisco® Global Cloud Index is an ongoing effort to forecast the growth of global data center and cloud-based IP traffic. The forecast includes trends associated with data center virtualization...
Provided by: Cisco
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Podcasts
IDG video: Strategic Servers for Strategic IT
August 3, 2012 12:00am PDT
IT is under constant pressure to transform from a cost center that runs the business to a strategic resource to grow the business. Learn how the HP ProLiant Gen8 Servers present IT with a...
Provided by: Hewlett-Packard & Intel®
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Podcasts
Watch: 3 Steps to Make the Case for Social Customer Service
June 19, 2012 12:00am PDT
Justify an investment in your contact center. As the growth of social media explodes, your service department needs to influence customer conversations. It's a challenge to handle questions and...
Provided by: Salesforce.com
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Podcasts
RCC transforms their IT with NetApp midsize business solutions to help them save more lives
June 1, 2012 12:00am PDT
The Regional Cancer Center is a leading provider of comprehensive outpatient care for cancer and blood disorders. With the help of the Forquer Group and NetApp, the center now has the IT...
Provided by: NetApp
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Podcasts
Chesapeake Bay Foundation rescues the bay with NetApp's affordable and efficient solution for mission-enabling IT
June 1, 2012 12:00am PDT
Learn how Chesapeake Bay Foundation optimized their data center infrastructure by creating a technology foundation that meets the challenges of the coming years. They were able to unify their...
Provided by: NetApp
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Podcasts
Consolidate Without Compromise with Oracle's SPARC SuperCluster
April 1, 2012 12:00am PDT
Data center consolidation offers huge operational and economic benefits but conventional approaches can be too risky and expensive. This webcast will explore how Oracle's new SPARC SuperCluster...
Provided by: Oracle
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Podcasts
Turkcell Achieves Up to 400x Performance Improvement for its 100 TB Data Warehouse with Oracle Exadata
March 1, 2012 12:00am PST
Turkcell, the third largest mobile network in Europe runs its 100 TB data warehouse on Oracle Exadata. Learn from Ferhat Sengonul, Senior Database Administrator at Turkcell, how Oracle Exadata is...
Provided by: Oracle
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Podcasts
Maximizing Enterprise Content Management
March 1, 2012 12:00am PST
Improve Efficiencies, Cut Costs, and Reduce Risk Now you can easily and quickly implement industry-leading content management software—Oracle WebCenter Content—on a single system, Oracle SPARC...
Provided by: Oracle
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Podcasts
Unified Networking Benefits with Intel Ethernet 10 Gigabit
January 20, 2012 12:00am PST
With the increasing demands on data center growth, many IT managers are moving to 10 Gigabit Ethernet connections. The benefits run from power costs, lower infrastructure costs to significantly...
Provided by: Intel Corporation
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Podcasts
What's New in VMware vSphere Part 8: Control of Application SLAs
January 1, 2012 12:00am PST
In this podcast, the speakers explain about the new features in vCenter Server 4.0. The speakers also explain that vCenter Server 4.0 improving the virtualization management and give one increased...
Provided by: VMW Games
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Podcasts
OnStar Brings Services to Market Faster with Oracle SOA
December 1, 2011 12:00am PST
The OnStar system allows a subscriber to press a button in the car and get connected to a live advisor at a call center, who can provide emergency services, or vehicle diagnostics on demand. The...
Provided by: Oracle
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Podcasts
Oracle launches SPARC SuperCluster T4-4 and Next Generation SPARC T4 Servers
December 1, 2011 12:00am PST
The optimized processor system design provides support for a wide range of IT services and application types. Uniformity of management interfaces and standards adoption also help reduce...
Provided by: Oracle
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Podcasts
Oracle SPARC SuperClusters - The New SPARC-based Engineered Systems
December 1, 2011 12:00am PST
The sheer complexities currently being introduced into enterprise data systems by solutions from multiple vendors and build-it-yourself approaches cause complications not only from a technology...
Provided by: Oracle
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Podcasts
Oracle Optimized Solutions
December 1, 2011 12:00am PST
Beyond efficiency and cost-cutting, many CIOs and other IT professionals are now looking to the competitive advantage that effective information technology can bring to bear - viewing IT as a...
Provided by: Oracle
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Podcasts
Learning to do the Basics in System Center Virtual Machine Manager 2012
September 22, 2011 12:00am PDT
System Center Virtual Machine 2012 (SCVMM 2012) is a fantastic addition to the System Center suite of products for managing one virtualized infrastructure. There is a new interface and large...
Provided by: Microsoft
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Podcasts
Microsoft IT's Get Current Strategy Simplifies Planning and Improves ROI
September 15, 2011 12:00am PDT
Microsoft IT minimizes risk to applications, increases system reliability and predictability, and reduces operating costs by minimizing the number of versions of software they manage in the data...
Provided by: Microsoft
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Podcasts
Talk TechNet With Keith Combs and Matt Hester - Episode 55: System Center Operations Manager With John Joyner
August 31, 2011 12:00am PDT
System Center Operations Manager is spreading its wings from mobile to the cloud. With such a diverse and flexible environment users are bound to have questions on the best approach for deployment...
Provided by: Microsoft
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Podcasts
Talk TechNet With Keith Combs and Matt Hester - Episode 53: System Center Config Manager With Jason Sandys
August 24, 2011 12:00am PDT
In this podcast, the speaker will talk about the latest beta and the implications for the cloud and the mobile world but it's really own time! As always, be sure to call in live or send one some...
Provided by: Microsoft
