call centers News and Other Resources

Image Gallery

Data centers in the 21st Century

April 22, 2013 9:29am PDT

Here are some snapshots of data centers from around the world that take advantage of the newest designs and technological advancements to achieve better security, performance, efficiency, and...

7 Latest comment by jsargent

Blog Post

10 stupid things people do in their data centers

April 25, 2013 7:08am PDT

Small missteps can turn into huge problems in the data center -- and that can mean big trouble for your organization (and for you).

62 Latest comment by christajoe

Blog Post

10 things to try when applications won't work with Windows 8

January 6, 2013 5:42am PST

If you have problems getting an app to run on Windows 8, all's not lost. One of these strategies or workarounds may get the application running.

109 Latest comment by Snak

Blog Post

Use Word's Vertical Alignment settings to center a page

July 28, 2010 6:30pm PDT

Centering text vertically isn't difficult; you just have to know where to look!

Blog Post

Get the Windows 8 Media Center Pack for free - but be prepared to wait

November 20, 2012 1:36pm PST

Greg Shultz explains how to download and install the free Windows 8 Media Center Pack in Windows 8 Pro, including some caveats.

59 Latest comment by wouter1984

Image Gallery

Five Data Center Management Apps

April 16, 2013 12:24pm PDT

Wally Bahny takes a look at five apps covering several aspects of data center management.

Blog Post

Apps for the data center technician's iPhone

April 30, 2013 9:09am PDT

Take a look at some iPhone data center apps, plus peers into the future of the iPhone in the data center.

2 Latest comment by jcbronson@...

Image Gallery

Screenshots: Data Center Planner review

May 1, 2013 10:13am PDT

Just about any data center administrator will benefit from a fully featured data center planning application.

Blog Post

The modular server approach for small organizations

May 8, 2013 5:30am PDT

There are no shortage of ways to design infrastructure to solve a specific problem. One popular new trend is the modular server, as Rick Vanover explains.

7 Latest comment by jwhitetr

Blog Post

Microsoft announces four Windows Server 2012 editions: What you need to know

July 6, 2012 8:03am PDT

Scott Lowe explains Microsoft's new licensing for the four editions of Windows Server 2012. Here is what you need to know about upgrading and choosing the right edition.

14 Latest comment by skypilott2

Blog Post

Infographic: Awesome data centers

May 7, 2013 9:53am PDT

This infographic from Whoishostingthis.com offers some statistics on the world's largest data centers.

2 Latest comment by VytautasB@...

Blog Post

Hyper-V Recovery Manager on Windows Azure: Game changer in DR architecture

May 7, 2013 6:00am PDT

HVRM is a hybrid service that leverages the Azure public cloud and allows you to manage the replication of your primary data center to your disaster recovery (DR) site.

Blog Post

Eight steps to restore an individual Exchange 2010 mailbox with System Center Data Protection Manager

January 30, 2012 6:00am PST

Exchange admins often have to restore an individual mailbox rather than an entire database. John Joyner shows you eight steps to do this using PowerShell commands and Microsoft System Center DPM.

8 Latest comment by John Joyner

Blog Post

Five apps for better data center management

April 16, 2013 12:37pm PDT

Five data center management apps that span the spectrum of potential tools and reports.

3 Latest comment by shirleydj

Blog Post

10 things help desk techs can do to improve service

December 13, 2011 12:13pm PST

A few best practices can make a world of difference in the eternal struggle between the help desk and its callers.

38 Latest comment by MarkFreed

Blog Post

10 due diligence questions to ask before co-locating your data center

May 6, 2013 6:58am PDT

Many organizations are discovering the benefits of data center co-location. But if you don't thoroughly vet prospective co-lo vendors, you could get burned.

Blog Post

10 things you should know about microservers

April 18, 2013 10:01am PDT

Why waste energy, space, and money on a high-end server when a low-cost microserver can handle the job? Here's a look at how microservers can benefit the data center.

2 Latest comment by Jeff7181@...

Blog Post

Flexibility with pod design for virtualized data centers

April 29, 2013 6:00am PDT

Containerized virtualization isn't new, but it's flexible enough for any requirement and price point. Virtualization pro Rick Vanover shares some perspective on this new practice.

Blog Post

10 mistakes you might be making with your data center

October 30, 2012 5:52am PDT

Certain common pitfalls and planning mistakes can cancel out data center benefits, like enhanced reliability and cost savings. Here's what to watch out for.

12 Latest comment by avindia@...