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Webcasts

Live Webcast - TWEAK IT: How to Harness Small Changes for Work-Life Harmony

May 17, 2013 12:00am PDT

Join us for this LIVE Event on: Tuesday, June 18, 2013 Time: 1:00 pm ET | 10:00 am PT To find the right work-life fit, you don't need the large, disruptive transformations that are so often...

Provided by: Citrix Online

Whitepapers

Four Steps to Understanding the Possibilities of Video for Your Organisation

May 12, 2013 12:00am PDT

More than half of communication efficiency is determined by tone of voice and body language, and many of these important nonverbal details are lost in email exchanges or conference calls....

Provided by: Cisco

Blog Post

A strategy to improve application development

May 10, 2013 12:19pm PDT

Following these strategies will help ensure the business value of your app development projects.

Whitepapers

Physical-Layer Multicasting by Stochastic Transmit Beamforming and Alamouti Space-Time Coding

May 9, 2013 12:00am PDT

Consider transceiver designs in a multiuser Multi-Input Single-Output (MISO) downlink channel, where the users are to receive the same data stream simultaneously. This problem, known as...

Provided by: Chinese University of Hong Kong

Whitepapers - Video

Application Virtualization: Powerful Delivery or Problematic Distraction?

May 8, 2013 12:00am PDT

Virtualizing applications is on track to become the standard for automating desktop management. With virtualized apps, new software requests can become self-service installations, and uninstalling...

Provided by: Quest Software, Inc., now a part of Dell

Discussion Threads

Big Data in your call center: Managing the numbers

May 6, 2013 6:14am PDT

Big Data in your call center: Managing the numbers article root Reducing AHT for inbound calls Actually, adding stuff to the script (I'm assuming this is the script agents should follow when they...

1 Started by Zahra B.  | 

Whitepapers

Restructuring, Consolidating, and Merging Active Directory, What You Need to Know Before You Start

May 2, 2013 12:00am PDT

Making changes to Active Directory domains can be a risky proposition. Active Directory is at the center of today’s networks. Mission-critical applications, such as email, rely on Active...

Provided by: Quest Software

Blog Post

Big Data in your call center: Managing the numbers

May 1, 2013 5:08am PDT

The data collected by your call center software is huge and varied. But which metrics matter and how can you make changes based on those metrics?

1

Whitepapers

A Study on Efficiency of Resource Allocation (guaranteeing QoS) in GSM/GPRS Networks

May 1, 2013 12:00am PDT

General Packet Radio Service (GPRS), initiated in 1994, is an ETSI standard for packet data transmission using the core GSM (Global System for Mobile Communications) radio access network. GPRS...

Provided by: International Journal of Advances in Engineering & Technology (IJAET)

Whitepapers

An Explication of Secret Sharing Schemes With General Access Structure

May 1, 2013 12:00am PDT

The basic idea in secret sharing is to divide the secret key into pieces, also called as 'Shares' and distribute the pieces to different persons so that certain subsets of the persons can get...

Provided by: International Journal of Advances in Engineering & Technology (IJAET)

Whitepapers

Improving Traffic Performance on IMS Network

May 1, 2013 12:00am PDT

The IP Multimedia Subsystem (IMS) enables the convergence of voice, data, and multimedia services such as Voice over IP (VoIP), Video over IP, push-to-talk, presence or instant messaging services...

Provided by: International Journal of Advances in Engineering & Technology (IJAET)

Whitepapers

Genetic Algorithm With Immigrants and Memory Schemes for Dynamic Shortest Path Routing Problems in Mobile Ad Hoc Networks Using Neural Networks

May 1, 2013 12:00am PDT

Mobile Ad hoc NETworks (MANETs) containing mobile nodes connected by wireless links. All the nodes in the network can move freely and dynamically. So the network topology is not stable and...

Provided by: IJCSMR

Whitepapers

Securing RJSON Data Between Middleware and Smart Phones Through Java Script Based Cryptographic Algorithms

May 1, 2013 12:00am PDT

Smartphone has become the most typical and popular mobile device in recent years. It combines the functionality of mobile phone and PDA. Besides, it provides many computers' functionality,...

Provided by: International Journal of Soft Computing and Engineering (IJSCE)

Whitepapers

Ensuring User Security and Data Integrity in Multi-Cloud

May 1, 2013 12:00am PDT

The most common method used for user security is textual passwords. But they are vulnerable to eves dropping, dictionary attack, shoulder surfing etc. To address this problem, text can be combined...

Provided by: International Journal of Soft Computing and Engineering (IJSCE)

Whitepapers

Organized, Hybridized Network Monitoring

May 1, 2013 12:00am PDT

In the world of network monitoring, agents that install locally on servers and other computers and Simple Network Management Protocol (SNMP) are typically used to gather information. Now, there’s...

Provided by: Quest Software, now a part of Dell

Whitepapers

Practical Options for Deploying IT Equipment in Small Server Rooms & Branch Offices

April 29, 2013 12:00am PDT

Small server rooms and branch offices are typically unorganized, unsecure, hot, unmonitored, and space constrained. These conditions can lead to system downtime or, at the very least, lead to...

Provided by: APC by Schneider Electric

Whitepapers

Performance and Troubleshooting with esxtop

April 22, 2013 12:00am PDT

The utility that many senior VMware administrators rely on to address performance and troubleshooting issues is the built-in utility called ESXTOP. The tool has been built in to the hypervisor,...

Provided by: Global Knowledge

Whitepapers

CallPilot Manager - Server Settings Link

April 22, 2013 12:00am PDT

One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can view the number of channels installed on the system, the features that are...

Provided by: Global Knowledge

Blog Post

10 timesaving strategies for the help desk

April 19, 2013 5:00am PDT

Vague descriptions, off-the-wall requests, and ad hoc 'quick questions' can slow help desk operations to a crawl. Try these tricks to remove obstacles and speed things up.

11 Latest comment by rhal

Whitepapers

Process Firewalls: Protecting Processes During Resource Access

April 17, 2013 12:00am PDT

Processes retrieve a variety of resources from the operating system in order to execute properly, but adversaries have several ways to trick processes into retrieving resources of the adversaries'...

Provided by: Association for Computing Machinery