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(3 results)-
Blog Post
ITIL: What goes in a Configuration Management Plan?
December 12, 2011 4:30am PST
Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in...
2 Latest comment by dwleach1
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Blog Post
10 questions on managing business technology: An interview with Bill Keyworth
March 8, 2010 9:16am PST
Bill Keyworth pioneered the development of IT service management as a means of maximizing business value. In this interview, he discusses that experience and shares his views on various tech and...
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Blog Post
Sanity check: Seven hot acronyms IT pros are talking about
February 3, 2008 11:44pm PST
IT professionals adore acronyms and shorthand. That's part of the reason why normal people think IT pros are speaking a foreign language when we talk amongst ourselves. If you want to "be in the...
137 Latest comment by SObaldrick
Additional Results
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Blog posts
ITIL: What goes in a Configuration Management Plan?
2 Latest comment by dwleach1 | December 12, 2011 4:30am PST
Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in...
-
Blog posts
10 questions on managing business technology: An interview with Bill Keyworth
March 8, 2010 9:16am PST
Bill Keyworth pioneered the development of IT service management as a means of maximizing business value. In this interview, he discusses that experience and shares his views on various tech and...
-
Blog posts
Sanity check: Seven hot acronyms IT pros are talking about
137 Latest comment by SObaldrick | February 3, 2008 11:44pm PST
IT professionals adore acronyms and shorthand. That's part of the reason why normal people think IT pros are speaking a foreign language when we talk amongst ourselves. If you want to "be in the...
