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(116 results)-
Case Studies
Advanced Remote Monitoring: Managing Today's Pace of Change
November 7, 2012 12:00am PST
Independent Software Vendors (ISVs), Original Equipment Manufacturers (OEMs), Managed Service Providers (MSPs) and large organizations responsible for supporting IT end-users have been tasked to...
Provided by: ISOdx Solutions
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Case Studies
Case study: How Virgin Atlantic increased online sales and service
October 11, 2012 12:00am PDT
Virgin Atlantic offers end-to-end differentiated customer service starting at the point of booking via their website. Offering this high level of service, while dealing with fluctuating levels of...
Provided by: LivePerson
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Case Studies
Case study: Phones4u lifts online sales and value
October 11, 2012 12:00am PDT
In the high-velocity mobile market, new products come to market so fast that the challenge for Phones4u is to react quickly enough to meet customer demand, particularly with high-profile launches...
Provided by: LivePerson
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Case Studies
Case study: How BT increased online sales conversions
October 11, 2012 12:00am PDT
A review of BT.com highlighted that, while the site was doing well, it could do better -- especially to drive sales online, rather than completing them via call centres. This case study highlights...
Provided by: LivePerson
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Case Studies
Achieving Regulatory Compliance With Automated Data Flow Approach
September 14, 2012 12:00am PDT
The changing paradigm of banking regulations all over the globe has ensured that the CTOs of leading banks and financial institutions look at Audit, Risk and Governance with a renewed focus. To...
Provided by: Informatica
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Case Studies
Rackspace Sharpens B2B Marketing With CRM Data Integration
April 1, 2012 12:00am PDT
Rackspace's growth into one of the world's leading cloud and IT hosting providers, serving more than 60 percent. Rackspace lacked timely, detailed visibility into how online marketing contributed...
Provided by: IBM
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Case Studies
More Control for the Customer
March 20, 2012 12:00am PDT
Dunkel GmbH is one of the Internet pioneers in Germany and has been providing reliable Internet technology for companies for 20 years. Their challenge is to combine high-availability hosting with...
Provided by: VMW Games
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Case Studies
U.S. Cellular Boosts Campaign Volume and Performance
September 29, 2011 12:00am PDT
U.S. Cellular is the 6th largest wireless carrier in the US. As demand for its wireless services has increased, U.S. Cellular has expanded its network. Their challenge is to centralize customer...
Provided by: IBM
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Case Studies
Wi-Fi for Education
February 25, 2011 12:00am PST
Beijing BISS International School, as a leading independent schools in China. BISS campus is situated in residential area with countless home Wi-Fi networks and telecom service providers' Wi-Fi...
Provided by: Ruckus Wireless
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Case Studies
PartnerRe Uses SICS/nt To Improve Operational Efficiency And Implement A Common Global Reinsurance System
January 1, 2011 12:00am PST
As a result of a major global expansion of its business through acquisition, reinsurance specialist PartnerRe needed to consolidate and optimize the administration of its worldwide reinsurance...
Provided by: Computer Sciences Corporation
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Case Studies
MegaPath: Quoting Tools That Bring In Business
January 1, 2011 12:00am PST
Global Capacity offers us automated access to competitive network quotes, allowing us to support our customers and increase the conversion of quotes to orders. MegaPath is the largest privately...
Provided by: Global Capacity
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Case Studies
Enhancing the Customer Entertainment Experience and Reducing Operating Costs for an Internet Café
October 13, 2010 12:00am PDT
The China's café needs to improve computing responsiveness including quicker application launch, faster file loading, and smoother game play. Improve return on investment. Minimize conversion...
Provided by: Intel
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Case Studies
Talisma Case Study: HDFC ERGO
July 1, 2010 12:00am PDT
HDFC ERGO wanted to have a single repository required for retail leads and tracking of leads by sales force, including managing appointments, follow-ups etc., effective reporting and analysis on...
Provided by: Talisma
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Case Studies
Brand Management Experts "Elevate the Conversation" With Interactive UI Prototyping
May 1, 2010 12:00am PDT
The notion of this case study is to discuss Microsoft Expression Blend and SketchFlow technology that was installed by BrandWizard to build and deliver user-interactive prototypes of its extremely...
Provided by: Microsoft
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Case Studies
Strategico Marketing Group From Salesperson to Marketing-Driven in One, Simple Technology
April 21, 2010 12:00am PDT
The Strategico Marketing Group was founded in 1991 to help emerging technology companies release new products into targeted markets. The company has a team of industry specialists who provided...
Provided by: Maximizer
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Case Studies
Website Entrepreneurs
April 21, 2010 12:00am PDT
Website Entrepreneurs is a company that launched two e-commerce websites - www.HeatingOilHelp.com and www.Equus-Rx.com. Where Equus- Rx.com offers news, information, advice and products for horse...
Provided by: Maximizer
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Case Studies
Personalizing the Travel Experience - For Profit!
April 21, 2010 12:00am PDT
Located in Lethbridge, Alberta, the Best Western Heidelberg Inn is a member of the Best Western hotel chain. In the highly-competitive travel accommodation industry, travelers have a wide array of...
Provided by: Maximizer
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Case Studies
In-House Know-How Deploys MaxMobile for Field Technicians
April 21, 2010 12:00am PDT
At the heart of the Australian owned and operated information technology services and software development company E Software, is a team of highly skilled product developers, programmers and...
Provided by: Maximizer
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Case Studies
TRAVELEX: A Proactive Approach to Managing a Growing Payment Processing Environment
April 20, 2010 12:00am PDT
This paper aims to discuss how Travelex became proactive in their approach to managing a growing payment processing environment. Being one of the largest specialists in international foreign...
Provided by: INETCO Systems
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Case Studies
Shenzhen Municipal Bureau of Human Resources and Social Security Speeds Reporting Time
April 1, 2010 12:00am PDT
Shenzhen Municipal Bureau of Human Resources and Social Security wanted to integrate and organize a large volume of social insurance data accumulated over the past 10 years and replace legacy...
Provided by: Oracle
