customer relationship management (crm) News and Other Resources

Discussion Threads

CRM pain points: On-premise or in the cloud, still room to improve

May 20, 2013 7:36pm PDT

CRM pain points: On-premise or in the cloud, still room to improve article root Simplicity is key To be honest, I'm pretty fed up with CRM software being too darned complicated too. It just...

1 Started by bradhodson |

Blog Post

Factor mobile ERP and CRM into BYOD planning

May 20, 2013 11:31am PDT

Factoring mobile ERP and CRM into your BYOD planning ensures a secure and seamless experience for your BYOD users.

Discussion Threads

Review: EZ Opp for Microsoft Dynamics CRM

May 17, 2013 11:32am PDT

Review: EZ Opp for Microsoft Dynamics CRM article root Customer relationship management? What tools do you use for your organization's customer relationship management?

1 Started by Mark W. Kaelin |

Blog Post

Review: EZ Opp for Microsoft Dynamics CRM

May 17, 2013 11:31am PDT

Manage CRM sales data on the go with ease using a Windows RT or Windows 8 tablet.

1

Discussion Threads

CRM pain points: On-premise or in the cloud, still room to improve

May 16, 2013 8:52pm PDT

CRM pain points: On-premise or in the cloud, still room to improve article root ccmalls.net Wonderful. Share a website with you , ( http://www.ccmalls.net/ ) Believe you will love it. We...

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Blog Post

CRM pain points: On-premise or in the cloud, still room to improve

May 15, 2013 6:00am PDT

Customer Relationship Management packages are still maturing as enterprises look for ways to integrate all possible customer touch points with these systems.

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Blog Post

Big Data in your call center: Managing the numbers

May 1, 2013 5:08am PDT

The data collected by your call center software is huge and varied. But which metrics matter and how can you make changes based on those metrics?

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Discussion Threads

Install SugarCRM for powerful customer relationship management

April 24, 2013 11:05pm PDT

Install SugarCRM for powerful customer relationship management article root Potent tools, tricky setup SugarCRM is a fantastic platform, but it can be complicated for first time CRM software...

1 Started by bradhodson |

Discussion Threads

Install SugarCRM for powerful customer relationship management

April 21, 2013 6:58pm PDT

Install SugarCRM for powerful customer relationship management article root ccdeal.net Wonderful. Share a website with you , ( http://www.ccdeal.net/ ) Believe you will love it. We accept any...

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Blog Post

Install SugarCRM for powerful customer relationship management

April 19, 2013 5:35am PDT

SugarCRM is a standout in the crowded CRM market. This SugarCRM Community Edition installation tutorial gets you started down the road to better customer relationship management.

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Blog Post

CRM for ERP: Built-in or best of breed?

April 11, 2013 6:07am PDT

In the experience of one UK SMB, CRM functionality in manufacturing ERP packages is often added as an afterthought and doesn't quite measure up to what sales and marketing departments need.

Whitepapers

Cloud Computing a CRM Service Based on Separate Encryption and Decryption Using Blowfish Algorithm

April 1, 2013 12:00am PDT

Enterprises always store the data in the internal storage of the organization itself. Especially in a Customer Relationship management system all the data of the customers will be stored in the...

Provided by: Auricle Technologies

Webcasts

Live Webcast: The New CRM: Interaction History and Social Sentiment Have Arrived

March 27, 2013 12:00am PDT

CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...

Provided by: TechRepublic

Webcasts

On-demand Webcast - The New CRM: Interaction History and Social Sentiment Have Arrived

March 27, 2013 12:00am PDT

CRM has always been one of the most highly regarded enterprise software applications. According to Forrester Research, CRM revenues will eclipse $15 billion by 2014, largely due to an increased...

Provided by: TechRepublic

Discussion Threads

Sweat the details: The customer-centric path for SaaS providers

March 5, 2013 9:34pm PST

Sweat the details: The customer-centric path for SaaS providers article root Things we've learned These are absolutely things that we've learned in our previous SaaS ventures, but especially...

1 Started by bradhodson |