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education & training
(9503 results)-
White Papers
Best Practices for Delivering Virtual Classroom Training
September 1, 2008 12:00am PDT
How can you encourage people to listen, and even better, absorb your presentation? How will you know your audience is engaged? This paper provides suggestions and pitfalls that can increase your...
Provided by: Adobe Systems
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Case Studies
New Contact Center Improves Service Boosts Efficiencies and Reduces Costs
September 1, 2008 12:00am PDT
FranklinCovey is widely regarded as the global leader in productivity tools and effectiveness training - from its Franklin Planner personal organizer to training classes based on its 7 Habits of...
Provided by: Hewlett-Packard (HP)
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Case Studies
Wireless Provider Turns Customer Churn Into Customer Retention
September 1, 2008 12:00am PDT
Overwhelmed with the influx of customer requests and calls, BlackBerry technical support struggled to keep pace with growth. Training limitations and high agent turnover proved to be formidable...
Provided by: Hewlett-Packard (HP)
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Case Studies
LANDesk Success Story: N.E.W. Customer Services Companies, Inc.
September 1, 2008 12:00am PDT
As a leading provider of extended service plans, buyer protection services, and product support, N.E.W. Customer Services Company, Inc. (NEW) provides coverage to more than 150 million consumers...
Provided by: Avocent
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Case Studies
Low-Fare Carrier to Save 30 Per Cent of Employee Training Costs With e-Learning
September 1, 2008 12:00am PDT
Wizz Air, a privately owned low-cost airline based in Hungary, wanted a more readily available training resource for staff working on Microsoft Dynamics AX than the on-site training offered by...
Provided by: Microsoft
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White Papers
Firm Size And Service Level
September 1, 2008 12:00am PDT
Customers often select service providers - ranging from mobile phone service to fast food chains - based on three attributes: service level, price, or another attribute of the firm (such as...
Provided by: Northwestern University (Kellogg)
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White Papers
Assessed By A Teacher Like Me: Race, Gender, And Subjective Evaluations
September 1, 2008 12:00am PDT
The underrepresentation of minority teachers and male teachers remains an issue in U.S. elementary education, and there is evidence that racial interactions partly shape student performance....
Provided by: INSEAD
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White Papers
Media Versus Special Interests
September 1, 2008 12:00am PDT
The author argues that profit-maximizing media help overcome the problem of "Rational ignorance" highlighted by Downs (1957) and in so doing make elected representatives more sensitive to the...
Provided by: University of Chicago (Booth)
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White Papers
Driving Operational ROI Through Collaboration & Conferencing Services
September 1, 2008 12:00am PDT
The organizational and employee benefits of collaboration and conferencing tools that enable interactivity, voice, and video can be seen at the bottom line. The increased flexibility of...
Provided by: Wainhouse Research
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White Papers
The Impact Of ICT Usage, Workplace Organisation And Human Capital On The Provision Of Apprenticeship Training : A Firm-level Analysis Based On Swiss Panel Data
September 1, 2008 12:00am PDT
Firstly, the authors investigated the determinants of the propensity of Swiss firms to provide apprenticeship training, and the intensity of training (measured by the employment share of...
Provided by: KOF
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White Papers
Marketing Of Project Management In An Oil-Rich Developing Country
September 1, 2008 12:00am PDT
For over five years, the authors have been marketing, implementing, and conducting training on project management software packages in Nigeria, a major oil producing country. Opportunities should...
Provided by: PM World Today
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Case Studies
NetApp Speeds Decision Making by 300 Percent With Collaboration Solution
September 1, 2008 12:00am PDT
As NetApp, the maker of innovative storage management solutions, grew, so did the challenges of enabling its global workforce to find the information they need quickly and to collaborate...
Provided by: Microsoft
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Case Studies
Communications Startup Brings Innovative Product to Market 18 Months Faster Due to Partnership
September 1, 2008 12:00am PDT
In the case of Corebridge, the company needed less support for software development because of its highly trained in-house developers, who have a great deal of experience working with the...
Provided by: Microsoft
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Case Studies
Audio System Maker Drives Innovation Through Online Dealer Community
September 1, 2008 12:00am PDT
A subsidiary of Japanese audio system manufacturer Pioneer Corporation, the Pioneer Electronics (USA) Mobile Business Group sells Pioneer and Premier after-market car audio, navigation, and...
Provided by: Microsoft
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White Papers
Performance of Vector Perturbation Multiuser MIMO Systems With Limited Feedback
September 1, 2008 12:00am PDT
This paper considers the multiuser Multiple-Input Multiple-Output (MIMO) Rayleigh fading broadcast channel. The authors consider the case where the multiple transmit antennas are used to deliver...
Provided by: University of Queensland
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White Papers
Four Transmit Diversity Schemes for Coded OFDM Systems With Four Transmit Antennas
September 1, 2008 12:00am PDT
The authors compare four open-loop transmit diversity schemes in a coded Orthogonal Frequency Division Multiplexing (OFDM) system with four transmit antennas, namely Cyclic Shift Diversity (CSD),...
Provided by: Institute for Infocomm Research
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White Papers
The Creative Business Analyst: Part 1 - Understanding Problems
September 1, 2008 12:00am PDT
Many are familiar with the process of business analysis - start by gathering requirements from stakeholders then turn them into a specification which developers can understand. These days however,...
Provided by: IRM Training
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White Papers
Oracle VM and NetApp Storage - Best Practices Guide
September 1, 2008 12:00am PDT
NetApp's innovative technologies enable organizations to extract benefits out of their virtual infrastructures by seamlessly integrating advanced virtualized storage alongside the virtual servers....
Provided by: NetApp
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Downloads
CycleWatch 1.14 (Mobile)
September 1, 2008 12:00am PDT
CycleWatch is an extremely versatile and invaluable time measuring and documenting application. It can be used for sets of two activities of any kind from physical training and gymnastics, medical...
Provided by: Tapio Säyppö Music Studio (MSTS)
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Downloads
Mumbai Local 1.0 (Mobile)
September 1, 2008 12:00am PDT
Mumbai Local is a Automated, Up to date, User friendly, and Menu based Non-GPRS (Standby Installable) Mobile Local Train Timetable for Mumbai People in Affordable price, for all its Western,...
Provided by: idealabs77 solutions
