help desk

Downloads

HP DeskJet 350 Printer 2000-12-19 (Windows)

December 19, 2000 12:00am PST

This package supports the following driver models:HP DeskJet 350 Printer

Provided by: HP

Downloads

HP DeskJet 350 Printer (Windows)

December 19, 2000 12:00am PST

This package supports the following driver models:HP DeskJet 350 Printer

Provided by: HP

Downloads

HP DeskJet 350 Printer (Windows)

December 19, 2000 12:00am PST

This package supports the following driver models:HP DeskJet 350 Printer

Provided by: HP

Downloads

HP DeskJet 350 Printer (Windows)

December 19, 2000 12:00am PST

This package supports the following driver models:HP DeskJet 350 Printer

Provided by: HP

Downloads

SecureDesk 5.11 (Windows)

December 17, 2000 12:00am PST

Whether you are in charge of multiple computers in a corporate environment, or just need a way to keep the children from messing up your home system's accounting files, SecurDesk! offers a wealth...

Provided by: CursorArts

Downloads

VST UltraTek/66 ATA RAID PCI card 1.1.2w (Mac)

December 7, 2000 12:00am PST

Featuring SoftRAID software, the VST UltraTek/66 is capable of increasing storage and data transfer by 300 percent. It provides more than 60 megabytes-per-second...

Provided by: SmartDisk

Articles

Members share ideas on improving help desk/client communication

November 30, 2000 8:00am PST

The help desk/client relationship shouldn't be an "us vs. them" scenario. Find out how TechRepublic members are building a positive rapport with their clients.

3 Latest comment by JoeySunio

Downloads

Simple Support Desk 3.0 (Mac)

November 30, 2000 12:00am PST

Track trouble tickets for corporate and educational help desk departments. Includes asset tracking and reporting. Requires FileMaker Pro v5.

Provided by: Interactive Ink

Downloads

Peter Pan 1.0 (Mac)

November 24, 2000 12:00am PST

Mark Of The Unicorns (Digital) Performer and AudioDesk users can now use true 5.1 panning via this slick, easy to use and very complete surround panning plug-in.

Provided by: Audio Ease

Downloads

Compaq Intel PRO/100 S Desktop Adapter 4.11a (Windows)

November 20, 2000 12:00am PST

Supports the new Intel NIC with IPSec Support as well as the Intel PRO/100+ Management Adapter. The 3.80 Driver set is PC99 Compliant and Logo'ed, and has support for Compaq's System Software...

Provided by: Compaq

Downloads

SanDisk ImageMate USB 1.2 (Mac)

November 18, 2000 12:00am PST

Driver for: ImageMate sits on your desk and acts like a removable disk drive, treating your memory card like a diskette. Drag and drop files from the card...

Provided by: Sandisk Corporation

Downloads

Express Flow 1.0 (Windows)

November 8, 2000 12:00am PST

A full featured flow chart application. With Express Flow you can create high quality Diagrams, Flow Charts and Presentations. Express Flow was designed to be fast and easy to use. Other Features:...

Provided by: DeskTop Logic

Articles

Members sound off on working an enterprise help desk

November 2, 2000 8:00am PST

Is working an enterprise help desk important for building a support tech's career? Find out what your fellow TechRepublic members think.

Articles

Five easy steps to boost help desk communication

October 23, 2000 7:00am PDT

Why trust and encouragement are crucial in building user relationships

24 Latest comment by NickNielsen

Articles

Talking Shop: Working for an enterprise help desk can help your career

October 13, 2000 7:00am PDT

Working on the help desk for larger organizations can offer greater challenges and rewards

27 Latest comment by Rob in Minneapolis

Articles

Polling Place: How many computer users does your help desk support?

October 9, 2000 7:00am PDT

Polling Place examines the results from TechRepublic Quick Poll: How many computer users does your help desk support?

Downloads

DeskPictRotater 1.5.5 (Mac)

October 7, 2000 12:00am PDT

AppleScript that will periodically change your desktop picture during a session. You can configure it to only run during certain hours, and include or exclude weekends.

Provided by: Unknown

Articles

Members respond: Should corporate help desks support home PCs?

October 6, 2000 7:00am PDT

In this week's edition of Point and Counterpoint, we take a look at what our members think about help desks providing support for the home PCs of end users.

6 Latest comment by tom.a.barrett@...

Discussion Threads

One department demands too much IT support: Is a charge-back system a good fix?

October 4, 2000 2:37am PDT

Best to track type of service Our organization is not set up for a charge-back system because it's government and therefore manpower and time are not part of the budget. I wrote a "trouble call"...

32 Started by dlw6  |  Latest comment by dfweigel@...

Articles

Members offer tips for preventing help desk burnout

September 21, 2000 7:00am PDT

Are you an IT support technician who's burnt-out with your current job, or are you a help desk manager trying to keep up your troops' morale? TechRepublic members offer their comments and...

5 Latest comment by UWjoe