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help desk
(386 results)-
Discussion Threads
Apps for the data center technician's iPhone
May 3, 2013 5:26am PDT
Apps for the data center technician's iPhone article root Don't forget about http://www.get-console.com/ Get Console is a portable field engineer app that runs on Apple iPad and iPhone, enabling...
2 Started by mobilejray | Latest comment by jcbronson@...
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Discussion Threads
10 timesaving strategies for the help desk
April 23, 2013 11:07am PDT
10 timesaving strategies for the help desk article root Re #5 & #6 Re #5 If the user is having a problem with an application, what would wiping the HD and reinstalling Windows accomplish? Re #6...
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Discussion Threads
10 timesaving strategies for the help desk
April 21, 2013 6:58pm PDT
10 timesaving strategies for the help desk article root ccdeal.net Wonderful. Share a website with you , ( http://www.ccdeal.net/ ) Believe you will love it. We accept any form of payment. -
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Discussion Threads
Google Apps and the consumerization of the help desk
February 12, 2013 11:21am PST
Google Apps and the consumerization of the help desk article root Help Desk What tools do you use to manage your help desk? Are the tools cloud-based?
1 Started by Mark W. Kaelin |
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Discussion Threads
Don't be premature in closing your help desk
January 21, 2013 6:19am PST
Don't be premature in closing your help desk article root Agree Furthermore, lets create more help desk jobs here in the U.S. I believe there is a unanimous appreciation from all sides of the...
14 Started by WZ17 | Latest comment by adrian.ron
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Discussion Threads
Help for Mac help desks
November 21, 2012 12:31am PST
A joke? "One major advantage of Apple’s long-time simplification focus is the fact many users, seeking to perform common tasks, can simply be provided links to Apple’s documentation for those...
5 Started by peterfv@... | Latest comment by compudizzal@...
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Discussion Threads
Sitting at your desk could be killing you
October 31, 2012 1:08am PDT
More fire drills (2) - people take the elevators a lot which is disabled during a fire drill - In other news Floating around in a chair causes bone loss and obesity... Oh no wait a moment. ;) I...
52 Started by Chaz Chance# | Latest comment by gechurch
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Discussion Threads
Think the helpdesk is disposable? Time to think again.
October 26, 2012 9:56am PDT
Think the helpdesk is disposable? Time to think again. article root Some Training Required - tsk tsk And on-going training at that. If your helpdesk is your buffer between staff and tech people...
42 Started by Dyalect | Latest comment by Deadly Ernest
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Discussion Threads
10 IT relics I really miss
October 22, 2012 5:44am PDT
I miss good research First of all computer stores still do exist, so if one is too lazy to get out of the armchair no wonder one does not find one. Secondly immersive gaming still does exist - it...
422 Started by chatch@... | Latest comment by Garden Gnome
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Discussion Threads
Free Helpdesk stands out for its easy setup and user friendliness
October 9, 2012 12:49pm PDT
Free Helpdesk stands out for its easy setup and user friendliness article root How about HESK? http://www.hesk.com/ Way more features than this, and just as simple to install and use....
4 Started by jrewolinski | Latest comment by dmitrymin
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Discussion Threads
Free Helpdesk stands out for its easy setup and user friendliness
October 7, 2012 9:03am PDT
Free Helpdesk stands out for its easy setup and user friendliness article root www.wholesalemkt.net Wonderful. Share a website with you , ( http://www.wholesalemkt.net/ ) Believe you will love...
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Discussion Threads
The cloud and the help desk: How is support provided?
September 16, 2012 9:54pm PDT
The cloud and the help desk: How is support provided? article root query about TechRepublic services to customer WHAT TYPE OF SERVICES PROVIDE BY TECHREPUBLIC TO CUSTOMER? TR doesn't really have...
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Discussion Threads
The cloud and the help desk: How is support provided?
September 14, 2012 11:32pm PDT
The cloud and the help desk: How is support provided? article root Rosalind Benavides Many helpdesk service companies happily take the money and redirect support calls to rooms full of...
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Discussion Threads
How to leverage support for the DIY generation
September 11, 2012 6:30am PDT
How to leverage support for the DIY generation article root I'm not certain that DIY technologist translates into competent IT professional. I would posit that today’s electronic biosphere is so...
2 Started by Charles Bundy | Latest comment by mayp
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Discussion Threads
Five easy ways to eliminate those annoying help desk calls
September 5, 2012 11:56am PDT
Five easy ways to eliminate those annoying help desk calls article root Train the help desk - bingo Give staff the tools they need to properly field calls. Don't just hand Tim the mail clerk a...
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Discussion Threads
CIOs predict the death of the PC and the desk phone
August 29, 2012 5:54am PDT
CIOs predict the death of the PC and the desk phone article root Not as "revolutionary" as it sounds Whether what you have is called a "PC" is pretty irrelevant... You'll have a monitor, a...
143 Started by tom.marsh@... | Latest comment by BeerGuy62
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Discussion Threads
Google support for when the help desk needs help
August 16, 2012 11:56am PDT
Google support for when the help desk needs help article root Troubleshooting Google Apps What particular Google Apps troubleshooting problem have you been dealing with the most lately? Google...
4 Started by Mark W. Kaelin | Latest comment by tdots
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Discussion Threads
TR Questions of the Week July 2 2012
July 1, 2012 4:32pm PDT
TR Questions of the Week July 2 2012 Here are some questions asked on TR from last week that tweaked my interest, any takers for an answer if they have not been solved yet? Col Anyone...
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Discussion Threads
10 ways to maximize your help desk investment
June 18, 2012 3:08pm PDT
Speak US idiomatic English If you company is servicing US customers, get people on the help desk who speak and understand US idiomatic English. Ever try speaking to an Indian? While they try to...
3 Started by Seotop | Latest comment by gabbynizri@...
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Discussion Threads
Install the powerful OTRS help desk ticketing system
June 9, 2012 1:29am PDT
Install the powerful OTRS help desk ticketing system article root Ticketing system waaaay more complex than anything I'm working on? This looks excellent...for Nasa, Fedora and other named users....
7 Started by zladuric | Latest comment by gorman.mi@...
