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helpdesk
(345 results)-
Downloads
Vine Server 3.1 (Mac)
October 13, 2009 12:00am PDT
Vine Viewer, a client-side product, enables users to access and controlremote computers from anywhere in the world including computers runningother operating system where a VNC server is running....
Provided by: RedStone Software
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Downloads
10 things they didn't tell you about mobile working
October 7, 2009 12:00am PDT
Jeff Dray reflects on the role of mobile networking in his work as a roving IT support pro and shares some of the mobility "rules" he's discovered over the years.This download is also available as...
Provided by: Jeff Dray
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Downloads
VPN Link Test 1.1.1 (Windows)
September 30, 2009 12:00am PDT
Chimera 'VPNLinkTest' is a program designed specifically for corporate environments who have site-to-site VPN links from a central (hub) site out to remote branch (spoke) sites. It provides a...
Provided by: Chimera Computing
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Q&A
Can someone help me with my project on developing a IT Helpdesk?
September 29, 2009 2:31pm PDT
Can someone help me with my project on developing a IT Helpdesk? my project includes: - web based helpdesk for the end users. -we have more then 1000 end users in our company. -the helpdesk should...
7 Started by monisha.lata | Latest comment by Shellbot
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Downloads
ShareRight 5.0 (Windows)
September 29, 2009 12:00am PDT
ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick...
Provided by: CITS
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Downloads
HelpDesk VNC 3.2 (Windows)
September 22, 2009 12:00am PDT
HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the Remote computer to the...
Provided by: Your Tech Solutions
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Q&A
Helpdesk application
September 15, 2009 5:50am PDT
Helpdesk application Hi All, We are looking to replace our current helpdesk solution(Microsoft CRM)with an ITIL compliant helpdesk solution that has the following requirements: Web based Easy...
3 Started by mkhatab | Latest comment by markp24@...
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Q&A
iHEAT Helpdesk/Call-logging software on VMWare
September 8, 2009 3:01am PDT
iHEAT Helpdesk/Call-logging software on VMWare Greetings! Environment: iHEAT version 9, hosted on VMWare Vcenter 4.0. Issue: System frequently freezes, and has to be hard reset to restore...
2 Started by schetty@... | Latest comment by BFilmFan
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Downloads
Bellerophon Helpdesk 1.8.3 (Windows)
September 3, 2009 12:00am PDT
Organizations in virtually every industry sector rely on their IT systems to conduct business. The IT department's ability to resolve technology issues and manage the ever-changing IT...
Provided by: Argonaut Systems
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White Papers
The Evolution of Strong Authentication: Towards a Future of Ubiquitous, Secure Digital Identities
September 1, 2009 12:00am PDT
Strong authentication technologies have long been used for providing an extra layer of assurance that an individual accessing computing resources is who they say they are. However, the cost of...
Provided by: CRYPTOCard
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White Papers
The Evolution of Strong Authentication
September 1, 2009 12:00am PDT
Strong authentication technologies have long been used for providing an extra layer of assurance that an individual accessing computing resources is who they say they are. However, the cost of...
Provided by: Quocirca
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Q&A
Setting up a Payroll Helpdesk
August 27, 2009 5:55pm PDT
Setting up a Payroll Helpdesk Hi All, I'm in the process of setting up a payroll service centre. I've just started researching the different call logging systems out there and can find a lot on...
2 Started by jamisoloman | Latest comment by zodiac2k
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Downloads
OnTime 2009 V9.1.1 (iOS)
August 19, 2009 12:00am PDT
** REQUIRES ONTIME V9.1.1 (OR HIGHER) **This software is designed for Axosoft's OnTime 2009 users. To use this app, you must have an OnTime 2009 Web Server installation or be an OnTime 2009 hosted...
Provided by: Axosoft
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Case Studies
Fujitsu Case Study: Working With BT for the MoD in Germany
August 18, 2009 12:00am PDT
The UK Ministry of Defence (MoD) needed to communicate securely between 33 military sites in Germany as well as overseas and within the UK. To master these needs MoD chose Fujitsu. Fujitsu...
Provided by: Fujitsu
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Case Studies
University of Technology, Sydney Reduces Costs and Improves Services for 32,000 Students With CA Service Desk
August 17, 2009 12:00am PDT
UTS is under pressure to provide exceptional IT resources to its students and staff. This requires highly available systems and responsive IT services. To maintain quality of service while...
Provided by: CA
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Discussion Threads
Best Open Source ITIL compliant HelpDesk Support System
August 13, 2009 12:18am PDT
Best Open Source ITIL compliant HelpDesk Support System I am looking for Best Open Source ITIL compliant HelpDesk Support System. Anyone with good ideas about that? Open Source - ITIL Compliant...
4 Started by manmeet@... | Latest comment by wengyee@...
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Discussion Threads
I.T. Helpdesk Report Summary
August 12, 2009 8:45am PDT
I.T. Helpdesk Report Summary Hello, I have been asked to write up a monthly report, based on the calls, figures, trends etc of our helpdesk we have here on site. Im at a complete loss for some...
3 Started by Emma_Jay | Latest comment by CharlieSpencer_Palmetto
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Downloads
ReplyButler TextModule Templates Helpdesk Fashion 1.0 (Windows)
July 27, 2009 12:00am PDT
Try Microsoft's Outlook as convenient helpdesk for customer enquiry directed at Fashion- / cloth-companies. The Add-in supports you when you with storing / start of the Fashion boilerplates for...
Provided by: ITSTH
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Downloads
ReplyButler TextModule Templates Helpdesk Hotel 1.0 (Windows)
July 27, 2009 12:00am PDT
Try Microsoft's Outlook as Helpdesk for customer queries at Hotel- and Pensions. One receives a preset folder structure with the most common headlines which occur in customer queries Hotel- and...
Provided by: ITSTH
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Downloads
Jeff Dray's top 10 help desk calls
July 14, 2009 12:00am PDT
Having spent a number of years fielding help desk calls, Jeff Dray has accumulated quite a collection of clueless user stories. Here are 10 of his favorites.This download is also available as an...
Provided by: Jeff Dray
