interactive voice response (ivr) News and Other Resources

Downloads

WorldStone 1.0.0 (iOS)

May 23, 2012 12:00am PDT

WorldStone is a Fixed Mobile convergent communications service for enterprises. Using an iPhone a company can give their employees an application to take their fixed line everywhere they go,...

Provided by: Collab

Downloads

PT GlobalPhone 1.0.2 (iOS)

April 19, 2012 12:00am PDT

PT GlobalPhone is a Fixed Mobile convergent communications service for enterprises. Using an iPhone a company can give their employees an application to take their fixed line everywhere they go,...

Provided by: Collab

Downloads

Synclio 1.0 (Mobile)

March 16, 2012 12:00am PDT

Synclio allows your business to sound professional on the go. Add a second phone number and answer calls professionally when callers reach out to your business.Dial Out -- Make calls with your...

Provided by: Synclio

Downloads

HARDLINE Chat 1.3 (Mobile)

December 22, 2011 12:00am PST

HARDLINE Chat is a gay & Bi social networking application connecting men both locally and nationally. Powered by voice and enhanced by video and GPS location messaging, HARDLINE Chat also taps...

Provided by: FMG Inc.

Downloads

First Calgary Financial Mobile Banking 1.0 (Mobile)

November 21, 2011 12:00am PST

First Calgary Financial mobile banking is a quick, easy and secure way to access and manage your accounts anytime, anywhere! Use this mobile banking app to access First Calgarys...

Provided by: First Calgary Financial

Downloads

VentaFax Business 6.8.161.401 (Windows)

October 25, 2011 12:00am PDT

The Ventafax Business Version expands the functionality of the Home Version with fax and voice message broadcasting. Automatically send a fax or voice message to as many destinations as you like....

Provided by: Venta

White Papers

5 Ways To Put Your CRM Data To Work For You And Your Customers

August 24, 2011 12:00am PDT

How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...

Provided by: ANGEL

Webcasts

How Palo Alto Networks Achieved Next-Gen Customer Support by Integrating their IVR and CRM Solution

August 24, 2011 12:00am PDT

Presented by Matthew Stauble, Sr. Director, Global Customer Support at Palo Alto Networks, this Webinar outlines the steps involved in transforming its customer support from a random, manual call...

Provided by: ANGEL

Webcasts

Reduce Costs, Win Customer Satisfaction with a Call Center in the Cloud

August 24, 2011 12:00am PDT

Download this on-demand Webinar with Customer Management IQ that will address the benefits of moving from an on-premise IVR to a SaaS model and illustrate how a more agile, flexible and...

Provided by: ANGEL

White Papers

Caller Bill of Rights: How to Put Your Callers First When Designing a Voice Solution

August 24, 2011 12:00am PDT

Based on Angel's Caller FirstSM approach to design, get insight into 10 of the most pressing issues you need to think about when designing, or redesigning an IVR or Call Center solution with the...

Provided by: ANGEL

Downloads

AddTapi.NET 3.0 (Windows)

June 22, 2011 12:00am PDT

With AddTapi.NET you can easily add telephony features to your C#, VB.NET or C++ application. AddTapi.NET has everything you need to develop telephony applications such as interactive Voice...

Provided by: Traysoft

Downloads

Angel-MM 1.1 (Mobile)

May 5, 2011 12:00am PDT

Description of Angel Multimodal Application ------------------------------------The Angel Multimodal Application (Angel-MM) is an iPhone application that enables users to engage Interactive Voice...

Provided by: Angel.com

Downloads

Billion PBX 2.0 (Windows)

March 15, 2011 12:00am PDT

Billion PBX--new generation phone system working in IP-networks using SIP protocol. Billion PBX can be installed on usual office computer to create fully functional phone system over the LAN....

Provided by: Profinfotech

Downloads

Wholeswitch 1.21.230 (Mobile)

February 15, 2011 12:00am PST

Wholeswitch Mobile Dialer for iPhone, iPod and iPad is a SIP client (softphone) that works on all models of Apples smartphones. The Dialer can connect to Internet using either Wifi, GPRS, EDGE or...

Provided by: Wholeswitch Telecom Holdings Limited

Downloads

GayStockholm 2.0 (Mobile)

January 14, 2011 12:00am PST

Vlkommen till StockholmMed GayStockholm i din telefon fr du tillgng till all information du behver p 8 olika sprk svenska, engelska, tyska, franska, finska, japanska, ryska, spanska: Sevrdheter,...

Provided by: Hotellportalen AB

Case Studies

Pacific Gas & Electric Powers Up Claims, Collections With CSC's Riskmaster

January 1, 2011 12:00am PST

Pacific Gas & Electric Company (PG&E) is one of the largest combination of natural gas and electric utilities in the United States. It manages a wide range of claims - from power outages to car...

Provided by: Computer Sciences Corporation

Case Studies

Interactive Voice Response (IVR) Solution

January 1, 2011 12:00am PST

Workmethod's client, a high-tech services company, had price competition pressures to reduce cost. With low margins and skyrocketing customer support cost due to the high-tech nature of the...

Provided by: workMETHODS

Case Studies

France Telecom (Orange) - Mobile API Publishing

January 1, 2011 12:00am PST

Orange is the key brand of France Telecom, one of the world's leading telecommunications operators. The local developers need full advantage of tools and resources of the Nursery and through...

Provided by: Layer 7 Technologies

Downloads

Reliance Express Dial 5.21-3654-167.15.3656 (iOS)

December 16, 2010 12:00am PST

Reliance Global Call is a premium international calling service brought to you by Reliance Globalcom. Reliance Globalcom spearheads the Global Telecom operations of Indias largest Integrated...

Provided by: Reliance Global Call

Downloads

ChoiceView 2.0.1 (iOS)

November 24, 2010 12:00am PST

ChoiceView allows you to talk on your iPhone with a ChoiceView-enabled business while you're seeing visual information delivered by that business, either from a representative or an interactive...

Provided by: Radish Systems