it support News and Other Resources

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Control Your IT Universe with DameWare: Remote Support Made Simple, Affordable & Mobile

June 17, 2013 12:00am PDT

DameWare Remote Support (DRS) delivers the tools you need to remotely manage the Windows® desktops and laptops in your IT universe. DRS includes DameWare Mini Remote control for powerful...

Provided by: SolarWinds

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Enhance IT Security with SolarWinds® Log & Event Manager

May 20, 2013 12:00am PDT

What will you do when the security systems implemented to secure your IT environment are not secure anymore? Do you know what’s lurking in your network to exploit vulnerabilities and compromise IT...

Provided by: SolarWinds

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Remote Control & Support Software – Affordable, Secure & Easy-to-Use

May 15, 2013 12:00am PDT

In order to be effective, IT support must be globally accessible and flexible enough to serve the entire enterprise. The ability to manage servers, notebooks and laptops remotely will enable...

Provided by: SolarWinds

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It's time for multi-platform Enterprise Mobility Management

May 8, 2013 12:00am PDT

Smartphones and tablets are proliferating in the workplace, with corporate and personal-owned devices often used side-by-side, driven by user demand and business strategy. Support of BYOD,...

Provided by: BlackBerry Enterprise Service

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Let performance thrive. Performance tools for C, C++, and Fortran developers

January 14, 2013 12:00am PST

Intel® Parallel Studio XE 2013 and Intel® Cluster Studio XE 2013 can help you achieve top application performance, whether creating an innovative app or an HPC cluster. Explore the...

Provided by: Intel Software

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DameWare SSH Client for Windows

December 7, 2012 12:00am PST

As your business continues to expand, and as your workers continue to adopt mobile devices for business processes work remotely and telecommute, the ability to remotely connect to internal...

Provided by: SolarWinds

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Web Help Desk

December 7, 2012 12:00am PST

Satisfying customers isn't as simple as keeping phone lines open 24/7. Customer support is an intricate process that needs to be fully backed by intelligent IT solutions and strategy. By...

Provided by: SolarWinds

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Easy Domain 2.0 (Windows)

December 4, 2012 12:00am PST

Easy Domain is a domain name availability-check tool. It uses whois protocol. You can verify multiple domain names with one click. It supports 77 top level domains such as COM, NET and ORG. Some...

Provided by: Fatih Software

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PEST - Professional Exam System 3.17 (Windows)

November 29, 2012 12:00am PST

PEST - Professional Exam System supports multiple choice questions, fill in the blank questions, flash cards, drag-and-drop sequences and essay questions. The quizzes are all completely free for...

Provided by: Vellosoft

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Download a FREE, 14-Day Trial of DameWare Remote Support

November 27, 2012 12:00am PST

In order to be effective, IT support must be globally accessible and flexible enough to serve the entire enterprise. The ability to manage servers, notebooks and laptops remotely will enable your...

Provided by: SolarWinds

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Free LabTech Remote Montoring & Management Trial

November 8, 2012 12:00am PST

Whether you are a one-man break-fix shop or an established IT managed service provider (MSP), the LabTech remote monitoring and management (RMM) solution will drastically improve your efficiency...

Provided by: LabTech Software

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Stay Connected to Your Organization No Matter Where You Are with DameWare Remote Support

November 5, 2012 12:00am PST

With roughly 20% of all adults working remotely at least once a month, organizations can no longer allow telecommuting to become synonymous with dropping the ball. For IT professionals, the...

Provided by: SolarWinds

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AccessNow HTML5 RDP Client - Browser access to Citrix XenApp / XenDesktop

November 2, 2012 12:00am PDT

Deliver universal, browser-based access to Windows desktops and applications hosted on Citrix XenApp (4.5 and higher) and XenDesktop - from Chromebooks and any other endpoint device with any HTML5...

Provided by: Ericom Software

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Fix Computer Issues Fast with GoToAssist Remote Support by Citrix

October 8, 2012 12:00am PDT

Citrix GoToAssist lets you quickly access customers' machines online, so you can use your expertise to fix a technical problem instantly. The GoToAssist platform offers 3 essential cloud-based...

Provided by: Citrix Online

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LogMeIn: Instant, Anywhere Remote Support

September 28, 2012 12:00am PDT

LogMeIn Rescue lets IT do more. With Rescue, you can quickly access, diagnose and solve IT problems anywhere, worldwide. The result: Improved productivity, higher customer satisfaction and more...

Provided by: LogMeIn

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LogMeIn: Smartphone and PC remote support that the pros use.

September 28, 2012 12:00am PDT

LogMeIn Rescue provides instant access to PCs and mobile devices from anywhere in the world. LogMeIn Rescue enables IT to do more: quickly access, diagnose and solve IT problems anywhere. Remote...

Provided by: LogMeIn

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Quest Workspace Desktop Authority

September 17, 2012 12:00am PDT

Desktop Authority helps you centrally target, configure, manage, secure and support the Windows user environment when migrating to Windows 7. Using a central console, you can quickly and...

Provided by: Dell Software

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Easy MP3 Alarm Clock 1.0 (Windows)

August 21, 2012 12:00am PDT

Easy MP3 Alarm Clock, which supports MP3 or any other music format, is the easiest alarm clock you can find. It will help you wake up to the pleasant sound of your favorite audio clip. Simply...

Provided by: Deepcom

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ArcSoft DVD SlideShow 1.1.0.24 (Windows)

August 9, 2012 12:00am PDT

With ArcSoft DVD SlideShow you can quickly and easily produce professional-looking DVD movie discs featuring your own photo slideshows and home videos. The programs simple step-by-step design...

Provided by: ArcSoft

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10+ tools you should have in your support tech repair kit

August 6, 2012 12:00am PDT

Some techs seem to get by with just a multi-tool and a smile, but the rest of us need something more substantial. Here are 12 essential items to carry with you whenever you make a desktop call.

Provided by: TechRepublic