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Book Chapters
Build your ITIL configuration management system using scope, span, and granularity
April 25, 2008 12:00am PDT
Effective configuration management requires you to capture and track data in your IT environment -- but how do you decide which data to include? This chapter from Implementing ITIL Configuration...
Provided by: IBM Press
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Book chapters
Build your ITIL configuration management system using scope, span, and granularity
April 25, 2008 12:00am PDT
Effective configuration management requires you to capture and track data in your IT environment -- but how do you decide which data to include? This chapter from Implementing ITIL Configuration...
