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itil
(4 results)-
Podcasts
TechNet Radio: Microsoft Services and IT Service Management: MOF Vs. ITIL
December 16, 2010 12:00am PST
In this podcast the speakers describes the differences between the Microsoft Operations Framework and ITIL and how it can benefit IT Pros and their organizations better their processes and...
Provided by: Microsoft
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Podcasts
Navigating the ITIL IT Lifecycle: The Service Operation Phase
April 16, 2010 12:00am PDT
In this podcast series, the speakers navigate the ITIL IT lifecycle, following the five ITIL phases. They also provide an introduction and practical guidance for the goals, inputs, outputs, and...
Provided by: Microsoft
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Podcasts
Navigating the ITIL IT Life Cycle (Part 3 of 5): The Service Transition Phase
March 5, 2010 12:00am PST
In this podcast series, the speakers navigate the IT Infrastructure Library (ITIL) IT life cycle, following the five ITIL phases, and they provide an introduction and practical guidance for the...
Provided by: Microsoft Corporation
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Podcasts
IT Infrastructure Library (ITIL) Service Strategy Book
May 8, 2008 12:00am PDT
In this podcast, the speaker argues that IT managers have for too long relied on on-the-job training, something inappropriate for the increasingly professionalized discipline - often seen as a...
Provided by: Accenture
Additional Results
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Podcasts
TechNet Radio: Microsoft Services and IT Service Management: MOF Vs. ITIL
December 16, 2010 12:00am PST
In this podcast the speakers describes the differences between the Microsoft Operations Framework and ITIL and how it can benefit IT Pros and their organizations better their processes and...
-
Podcasts
Navigating the ITIL IT Lifecycle: The Service Operation Phase
April 16, 2010 12:00am PDT
In this podcast series, the speakers navigate the ITIL IT lifecycle, following the five ITIL phases. They also provide an introduction and practical guidance for the goals, inputs, outputs, and...
-
Podcasts
Navigating the ITIL IT Life Cycle (Part 3 of 5): The Service Transition Phase
March 5, 2010 12:00am PST
In this podcast series, the speakers navigate the IT Infrastructure Library (ITIL) IT life cycle, following the five ITIL phases, and they provide an introduction and practical guidance for the...
-
Podcasts
IT Infrastructure Library (ITIL) Service Strategy Book
May 8, 2008 12:00am PDT
In this podcast, the speaker argues that IT managers have for too long relied on on-the-job training, something inappropriate for the increasingly professionalized discipline - often seen as a...
