itil News and Other Resources

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Is ITIL certification worth the time and cost?

February 10, 2010 12:00am PST

The ITIL certification asks a fairly hefty price in terms of time and money (thousands of dollars). Is it worth it?

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ITILExamSimulator 3.0 (Windows)

January 14, 2010 12:00am PST

Service Transition: Capabilities development and improvement. New and changed services transition methods. Detailed and standardized change management, error reduction and configuration...

Provided by: Psychology Education and Testing Centers

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Jet Service Desk 1.62 (Windows)

November 29, 2009 12:00am PST

Jet Service Desk is a high-speed Help Desk / Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset...

Provided by: Da COBRA

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iTile 0.4 (iOS)

September 18, 2009 12:00am PDT

iTile is a version of the classical game 15-puzzle that allows you to use your own images or take new ones with the camera.It support device gestures to move the piezes and have three different...

Provided by: Enigma

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Aqua Mines 2.1.6 (Mac)

September 4, 2009 12:00am PDT

Aqua Mines is a strategy game, in which you try to identify where the mines are located. One wrong click and its all over. Please send question, comments or bugs to: roastedsoftware@mac.com.The...

Provided by: Roasted Software

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BC Call Center 3.6 (Windows)

August 1, 2009 12:00am PDT

The BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency...

Provided by: Bill Catchem Software

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Fast Lane Class Locator 1.0.0 (iOS)

June 4, 2009 12:00am PDT

The Fast Lane Class Locator is an iPhone business application that integrates all courses and course locations offered by Fast Lane, a leading high-end IT training provider. With this application,...

Provided by: Fast Lane

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iTiles - Tile Game 1.0 (iOS)

March 27, 2009 12:00am PDT

iTiles is a simple yet highly addicting tile slidding puzzle game. The object of the game is to unscramble the image of your choice by sliding the tiles around the board. Choose any image from...

Provided by: Enigma

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SupportPortal 3.0 (Windows)

January 20, 2009 12:00am PST

AJAX/PHP web based help desk and customer support solution with Ticket and E-mail management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one...

Provided by: Escon Information Consulting

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10 roles you need for ITIL configuration management

November 7, 2008 12:00am PST

If you're serious about building an effective configuration management service, you'll need to consider who will accomplish 10 key functions. Here's a brief rundown of the essential roles that...

Provided by: Larry Klosterboer

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Richmond SupportDesk 6.7 (Windows)

June 26, 2008 12:00am PDT

Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable...

Provided by: Richmond Systems

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Windows Vista Service Life-Cycle Management 1 (Windows)

August 29, 2007 12:00am PDT

Windows Vista Service Life-Cycle Management (WVSLM) provides concise guidance to help minimize total cost of ownership of desktop infrastructure. Process guidance and document templates help make...

Provided by: Microsoft

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10 things you should know about ITIL

November 8, 2006 12:00am PST

These days, you're likely to hear the term ITIL bandied about in many IT circles--yet a lot of IT managers don't know what ITIL really is. Project management expert Tom Mochal has created a list...

Provided by: Tom Mochal

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TicTacToe 7.4b (Mobile)

October 15, 2006 12:00am PDT

TicTacToe, a game passed on through generations as part of a legacy. So, whats new in this - it comes infrared-ready to you, with options to extend the grid up to five layers (levels) ! You may...

Provided by: ITIL

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The Request Management System 2.3 (Windows)

August 1, 2006 12:00am PDT

rms provides uses an easy to implement BPM workflow model for managing work requests to fulfillment. Users enter requests through customized forms and then rms workflow engine then manages the...

Provided by: IT OnTime

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Learn how ITIL can benefit your organization

August 16, 2005 12:00am PDT

More than 10,000 organizations worldwide have adopted ITIL. Find out why you may want to follow suit with your own ITIL implementation. The IT Infrastructure Library (ITIL) is a set of...

Provided by: TechRepublic

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Seven keys to implementing an ITIL framework

August 9, 2005 12:00am PDT

The IT Infrastructure Library, a group of standards for service, has gained acceptance as a nonproprietary framework for IT projects. Here's a look at how you can integrate ITIL into your...

Provided by: TechRepublic

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Required reading for help desk managers

June 17, 2005 12:00am PDT

The books on our required reading list for help desk managers offer valuable information for new IT managers and seasoned leaders. Compiled by an IT veteran with 10 years management experience,...

Provided by: TechRepublic

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IrChat 1.0 (Mobile)

February 19, 2003 12:00am PST

From the developer: IrChat is an application that allows you to chat with your friend. This application allows you to chat with any device having IrChat application. You can chat within the range...

Provided by: Information Technologies India

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Wardrobe Manager 2.0 (Mobile)

September 5, 2001 12:00am PDT

Wardrobe Manager is designed to manage your wardrobe efficiently. You can enter all your clothes, accessories etc. with their description, on your palmtop. You can know whether a particular item...

Provided by: ITIL