jeff dray

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10 things to remember when replacing a PC

June 13, 2006 12:00am PDT

Getting a new system usually means better performance and reliability, up-to-date functionality, and a few interesting bells and whistles to play with. But it can be a major pain if you forget to...

Provided by: Jeff Dray

Articles

Tips on implementing an OTA call-logging system

June 5, 2006 7:00am PDT

An over-the-air dispatch system offers significant benefits, including better response times and reduced downtime for your customers. But as IT pro Jeff Dray explains, rolling out an effective...

3 Latest comment by edward.wong@...

Articles

Mobile technology is making life easier for field engineers

May 11, 2006 7:00am PDT

When field techs have to rely on phones to get their assignments and manage their workload, all sorts of problems and inconviences can stand in the way of efficiency. IT pro Jeff Dray shares his...

2 Latest comment by Jeff Dray

Articles

Create an invoice template using Word

March 14, 2006 8:00am PST

Here are the basics steps involved in setting up an invoice using a Word template--along with a sample template you can download and customize.

14 Latest comment by Jennystandish

Downloads

The 7 most dangerous species of net admins

October 28, 2005 12:00am PDT

Jeff Dray is back from his latest journey into the IT jungles and he's returned with yet another classification list. This time he's identified the seven most dangerous types of network...

Provided by: TechRepublic

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Novice net admins: Avoid problems by following these seven basic rules

July 22, 2005 12:00am PDT

No matter what the situation, becoming an experienced network administrator has a tough learning curve. These practical tips will help you hit the ground running. It may be a time for tremendous...

Provided by: TechRepublic

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Ten good reasons not to provide free tech support

May 26, 2005 12:00am PDT

As an IT support professional, people routinely ask me to "help" then solve computer problems unrelated to my actual job. I like to help when and where I can, but there are serious pitfalls to...

Provided by: TechRepublic

Articles

Beware: The seven most dangerous types of network administrators

October 28, 2004 6:12pm PDT

Jeff Dray is back from his latest journey into the IT jungles, and he's come back with yet another classification list. This time he's identified the seven most dangerous types of network...

18 Latest comment by guysmat@...

Discussion Threads

The 10 most dangerous species of IT manager

August 13, 2004 7:53am PDT

The 10 most dangerous species of IT manager article root Well done, Dray! I can think of living examples of each of these species. Very funny Dray-meister! Managers that suck This article bears...

58 Started by wordworker  |  Latest comment by silvercatgrrl

Articles

The 10 most dangerous species of IT manager

August 13, 2004 7:00am PDT

From the wilds of the IT jungles, TechRepublic columnist Jeff Dray documents the 10 most dangerous species of IT manager. Find out if you or your manager fit into the genus he describes.

58 Latest comment by silvercatgrrl

Downloads

DrayTek Wireless 11g USB Adapter 2.2.803.2004 (Windows)

August 3, 2004 12:00am PDT

DrayTek Wireless 11g USB Adapter

Provided by: ZyDAS

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DrayTek Vigor318 USB ADSL Interface 32.99.93.0 (Windows)

May 6, 2004 12:00am PDT

DrayTek Vigor318 USB ADSL Interface: The DrayTek Vigor318 is an ADSL modem which connects to your PC/Mac's USB port. The Vigor318 is easy to install and has wide Operating System support. The unit...

Provided by: DrayTek Corp.

Articles

Getting the best speeds from a dial-up connection

December 23, 2003 8:00am PST

Dialup is still the most popular way for people to connect to the Internet. If you have users dialing up and then VPN-ing into your network, these tips will help them speed their connections.

13 Latest comment by pdrp98

Downloads

miniVigor Mac driver X 2.6 (Mac)

November 7, 2003 12:00am PST

Driver for the miniVigor ISDN TA adapter US.

Provided by: DrayTek Corp.

Downloads

miniVigor Mac driver 2.6 (Mac)

November 7, 2003 12:00am PST

Driver for the miniVigor ISDN TA adapter US

Provided by: DrayTek Corp.

Articles

Tips for writing effective training material for beginners

October 2, 2003 7:00am PDT

You may think that because you're an expert, it will be easy for you to write training materials for your low-level user base. But it can be tough to think like a beginner. Use these tips to...

12 Latest comment by Hillwalker

Articles

Get IT Done: Mobile-computing connection methods and connection types

September 8, 2003 7:00am PDT

Become familiar with the basics of connection methods for mobile data support

Articles

Columnist defends advice for novice net admins

August 25, 2003 7:00am PDT

Experienced net admin Jeff Dray took a bit of heat for some of his advice to novice administrators. Here's his rebuttal to members who took issue with some of his recommendations.

38 Latest comment by dave.stafford@...

Articles

Lock IT Down: Balance access and security when building network lockdown policies

July 21, 2003 7:00am PDT

Addresses issues of getting users to follow network lockdown policies

5 Latest comment by PaulGKing@...

Articles

Give users a quick tutorial of Microsoft XP's Clip Organizer

May 20, 2003 7:00am PDT

Office XP's Clip Organizer helps users bring disparately archived media clips into a cohesive database for easier use. Read our overview of this handy new feature that you can share with your users.

3 Latest comment by Jeff Dray