outsourcing

Articles

Should this IT manager accept a job with a consulting firm?

February 13, 2003 8:00am PST

A TechRepublic member's IT department is being outsourced to a consulting firm. This member has been offered a job with the consulting firm, but he can't decide whether the job is a good career...

12 Latest comment by stuxinmn

Discussion Threads

Choosing a service provider requires careful research

February 7, 2003 2:00am PST

Outsourcing Secrets I have been on both sides - client and outsourcer. Having been an outsourcer for over a decade, there are a number of secrets I've learned that can make or break a successful...

2 Started by paul.tiffany@...  |  Latest comment by satinproductions@...

Articles

Outsourcing overseas

February 3, 2003 11:40am PST

Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?

Articles

Choosing a service provider requires careful research

January 29, 2003 8:00am PST

Before you choose to outsource, you need to do some research into potential service providers. Here are the main points to cover and a quick evaluation checklist.

2 Latest comment by satinproductions@...

Articles

Keep outsourced IT services from impeding high availability

January 28, 2003 8:00am PST

If you think third-party providers equal reduced availability, think again. You can maintain high availability AND employ a third-party provider if you follow these golden outsourcing rules.

Articles

Ending your vendor anxiety--and theirs

January 23, 2003 8:00am PST

By practicing cognitive dissonance, too many managers are trying to achieve competing ends from their vendor relationships. Here's how to change your way of thinking.

7 Latest comment by C.N. Moore

Downloads

Go4Customer IVR, ACD, Predictive Dialer Professional Edition 2 (Windows)

January 7, 2003 12:00am PST

Go4Customer an Indian IT Services company provides Outsourced Customer Service and complete range of call center solutions including Interactive Voice Response Systems,Automatic Call...

Provided by: Cyber Futuristics India

Articles

Poll: Most haven't turned to outsourcing to raise revenue

December 20, 2002 8:00am PST

A majority of poll respondents say that their firm hasn't turned to outsourcing as a way to raise revenue. Check out these Polling Place Quick Poll results to see how the respondents who have...

Articles

Members discuss the pros and cons of outsourcing

September 10, 2002 7:00am PDT

Outsourcing promises cost savings and administrative efficiencies, but most participants in a Technical Q&A said it's no substitute for having a well-trained staff in-house.

29 Latest comment by ZenWarp

Articles

Managing data: Content to outsource

June 24, 2002 9:40am PDT

For mid-size Australian businesses that want to awaken as quickly as possible from their current Web nightmare - resulting from content-heavy sites - a new breed of ASP is emerging that promises...

Articles

What's involved in outsourcing network administration?

June 4, 2002 7:00am PDT

Many companies are wrestling with the decision of whether to outsource all or part of their network administration. Here's what one IT professional learned when he was asked to arrange outsourcing...

19 Latest comment by 33prism33@...

Discussion Threads

Four tips for launching an offshore development project

April 8, 2002 11:44pm PDT

You get what you pay for I think outsourcing has less to do with cost savings than the fact that business' can't own the means of production. As a programmer I own the required knowledge to...

4 Started by Che`foo  |  Latest comment by cspreston

Discussion Threads

Offshore development reduces cost, decreases production cycle

March 31, 2002 6:02pm PST

What about Australia? - Much closer match to the US compared to all of the other countries discussed in terms of - language - culture - timezone - political stability - education...

36 Started by chatz  |  Latest comment by papaya@...

Q&A

Outsourcing In India

February 21, 2002 10:44pm PST

Outsourcing In India I have a few question to ask off the people of this forum. 1. How do you rate the experience of your outsourcing to India not to the big sisters of IT in India like the Wipro...

9 Started by gurjots@...  |  Latest comment by adamsmith840

Articles

Does your organization outsource all the new technology?

February 19, 2002 8:00am PST

Contractors are brought in to work on the cool new stuff, and you're stuck maintaining the old technology. Don't you hate when that happens? Find out how you might be able to turn the tide in your...

Articles

When--and how--should you lobby for outsourcing your documentation?

January 29, 2002 8:00am PST

Good news for developers who'd rather let someone else write their documentation: There may be a valid business case for outsourcing the task. Demonstrate the benefits of hiring a tech writer, and...

1 Latest comment by leroyplock@...

White Papers

Outsourcing Relationships: Why Are They So Difficult To Manage?

January 1, 2002 12:00am PST

This white paper talks about factors contributing to outsourcing relationship problems. Although the parties enter into an outsourcing agreement with the intent to work well together for a...

Provided by: Everest Group

Articles

In depth: Outsourcing security may fit smaller businesses

December 25, 2001 8:00am PST

Keeping your Internet and network safe is a real concern and one that your organization may not be able to handle in-house. According to this Auerbach report, outsourcing may be the answer for...

3 Latest comment by Tom Harris

Articles

Outsourcing as a revenue generator has supporters and detractors

October 30, 2001 8:00am PST

Any way to bring in some extra revenue is good, right? When it comes to making money by taking on outsourcing contracts, however, respondents to this Polling Place Quick Poll are divided. Take a...

Articles

Assume a quality assurance role to 'manage' an outsourced project

October 22, 2001 7:00am PDT

With outsourced projects, a contractor may take on your usual role of project manager. Learn how to take on a quality assurance role to help you oversee the project and make sure the work gets...