outsourcing

Articles

Ten keys to successful outsourcing

April 2, 2003 8:00am PST

Trends point to a very strong outsourcing market over the next few years. If your company is going to outsource, read these tips for developing the best possible outsource partnership.

Discussion Threads

Weigh the risks before outsourcing security

March 31, 2003 11:40pm PST

NEVER OUTSOURCE YOUR CORE One thing companies need to learn is that they never outsource their core - skills... Unless they are ready to close the doors and put up the "For Sale" signs. Never -...

12 Started by JimHM  |  Latest comment by HypnoToad72

Articles

How should a tech handle a potential IT outsourcing deal?

March 31, 2003 8:00am PST

A tech discovers that the CIO may hire an IT outsourcing company to augment the internal help desk. Should he be concerned? And how should he position himself if the deal happens?

28 Latest comment by makkh@...

Articles

Weigh the risks before outsourcing security

March 31, 2003 8:00am PST

Outsourcing security can be cheaper and offer the organization more specialized knowledge, but can you trust it? Here are some things to consider before you outsource security.

12 Latest comment by HypnoToad72

Discussion Threads

How should a tech handle a potential IT outsourcing deal?

March 30, 2003 8:39pm PST

Stay - and Learn Look the CIO is justified in looking for outsourced IT Skills and talent that are not available in her shop. The IT Manager was not very professional - and could of handled the...

28 Started by JimHM  |  Latest comment by makkh@...

Articles

Find contract work by volunteering to teach

March 24, 2003 8:00am PST

Learn how one freelance consultant expanded his customer base by volunteering to teach technical workshops. He also boosted his skills and broadened his career path.

4 Latest comment by ICLPembrokeNH@...

Articles

Members offer career tips to outsourced manager

March 20, 2003 8:00am PST

TechRepublic members eagerly shared tips, insight, and real-life experiences when they read about one IT manager's job-role change from full-time to consulting. Here's some of what they had to say.

2 Latest comment by DC_GUY

Articles

Help clients decide whether and how to outsource e-mail

March 13, 2003 8:00am PST

Outsourcing e-mail can help your client focus on its core business. It can also cause many problems for users not accustomed to the new support infrastructure. Before you make the suggestion to...

6 Latest comment by Aspire2Work

Discussion Threads

Help clients decide whether and how to outsource e-mail

March 12, 2003 9:42pm PST

Mail Enable - a great FREE mail server If you want to host your own mailserver but don't want to spend a lot, try Mail Enable (www.mailenable.com). There is a free version that is very easy to...

6 Started by BasilR  |  Latest comment by Aspire2Work

Articles

Weigh these factors before taking a full-time job

March 10, 2003 8:00am PST

Consultants who value their job diversity and high salaries may be surprised to find out that full-time work isn't the low-paying drudgery that it used to be. Consider these factors when trying to...

2 Latest comment by melekali

Articles

Rent-a-CIO role offers unique career path

March 10, 2003 8:00am PST

Taking the job of a so-called rented or consulting CIO offers constant project challenges. It's not for the newbie or someone who doesn't like change, but it can be rewarding for experienced CIOs...

Articles

Should this IT manager accept a job with a consulting firm?

February 13, 2003 8:00am PST

A TechRepublic member's IT department is being outsourced to a consulting firm. This member has been offered a job with the consulting firm, but he can't decide whether the job is a good career...

12 Latest comment by stuxinmn

Discussion Threads

Choosing a service provider requires careful research

February 7, 2003 2:00am PST

Outsourcing Secrets I have been on both sides - client and outsourcer. Having been an outsourcer for over a decade, there are a number of secrets I've learned that can make or break a successful...

2 Started by paul.tiffany@...  |  Latest comment by satinproductions@...

Articles

Outsourcing overseas

February 3, 2003 11:40am PST

Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?

Articles

Choosing a service provider requires careful research

January 29, 2003 8:00am PST

Before you choose to outsource, you need to do some research into potential service providers. Here are the main points to cover and a quick evaluation checklist.

2 Latest comment by satinproductions@...

Articles

Keep outsourced IT services from impeding high availability

January 28, 2003 8:00am PST

If you think third-party providers equal reduced availability, think again. You can maintain high availability AND employ a third-party provider if you follow these golden outsourcing rules.

Articles

Ending your vendor anxiety--and theirs

January 23, 2003 8:00am PST

By practicing cognitive dissonance, too many managers are trying to achieve competing ends from their vendor relationships. Here's how to change your way of thinking.

7 Latest comment by C.N. Moore

Downloads

Go4Customer IVR, ACD, Predictive Dialer Professional Edition 2 (Windows)

January 7, 2003 12:00am PST

Go4Customer an Indian IT Services company provides Outsourced Customer Service and complete range of call center solutions including Interactive Voice Response Systems,Automatic Call...

Provided by: Cyber Futuristics India

Articles

Poll: Most haven't turned to outsourcing to raise revenue

December 20, 2002 8:00am PST

A majority of poll respondents say that their firm hasn't turned to outsourcing as a way to raise revenue. Check out these Polling Place Quick Poll results to see how the respondents who have...

Articles

Members discuss the pros and cons of outsourcing

September 10, 2002 7:00am PDT

Outsourcing promises cost savings and administrative efficiencies, but most participants in a Technical Q&A said it's no substitute for having a well-trained staff in-house.

29 Latest comment by ZenWarp