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outsourcing
(5 results)-
Book Chapters
Successfully execute IT projects by using integrated project plans and standards for measurements
April 19, 2007 12:00am PDT
Chapter four of CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition outlines how to execute projects using integrated project plans and standards for measurement. It covers...
Provided by: Addison Wesley Professional
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Book Chapters
Take the guesswork out of software project estimation: Investigate size, effort, and scheduling of projects
March 27, 2007 12:00am PDT
Heads of large IT organizations continue to be tormented by one of the most difficult facets of managing IT business: controlling their budgets. Estimates that cover costs towards discretionary...
Provided by: Addison Wesley Professional
-
Book Chapters
How outsourcing is transforming the information technology business
May 15, 2006 12:00am PDT
This sample chapter from Outsource: Competing in the Global Productivity Race argues that outsourcing within IT companies will continue over the next decade and discusses important implications...
Provided by: Prentice Hall PTR
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Book Chapters
Learn critical success factors for optimal help desk organization
June 30, 2005 12:00am PDT
This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines the different ways help desks are organized and structured. When determining a help desk's...
Provided by: McGraw-Hill Professional
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Book Chapters
Organizing the help desk
June 1, 2005 12:00am PDT
Whether you're building a help desk from the ground up or reorganizing an existing shop, the structure you create should be based on your customers' needs, your budget, your business' culture, and...
Provided by: HDI
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Additional Results
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Book chapters
Successfully execute IT projects by using integrated project plans and standards for measurements
April 19, 2007 12:00am PDT
Chapter four of CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition outlines how to execute projects using integrated project plans and standards for measurement. It covers...
-
Book chapters
Take the guesswork out of software project estimation: Investigate size, effort, and scheduling of projects
March 27, 2007 12:00am PDT
Heads of large IT organizations continue to be tormented by one of the most difficult facets of managing IT business: controlling their budgets. Estimates that cover costs towards discretionary...
-
Book chapters
How outsourcing is transforming the information technology business
May 15, 2006 12:00am PDT
This sample chapter from Outsource: Competing in the Global Productivity Race argues that outsourcing within IT companies will continue over the next decade and discusses important implications...
-
Book chapters
Learn critical success factors for optimal help desk organization
June 30, 2005 12:00am PDT
This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines the different ways help desks are organized and structured. When determining a help desk's...
-
Book chapters
Organizing the help desk
June 1, 2005 12:00am PDT
Whether you're building a help desk from the ground up or reorganizing an existing shop, the structure you create should be based on your customers' needs, your budget, your business' culture, and...
