pbx

Articles

Understanding IP private branch exchange (PBX)

September 29, 2006 7:00am PDT

Private branch exchanges (PBXs) handle call switching and routing within an organization, and IP PBX systems are the next generation of Internet-based PBX communications. Deb Shinder gives an...

3 Latest comment by JohnTeller

Blog Post

Unified Communications with Exchange and Lync can banish 'information islands'

September 8, 2011 12:00pm PDT

John Joyner explores the potential for Exchange and Lync Server 2010 to work together to bridge gaps between email, IM, and voicemail, allowing for seamless data exchange.

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Blog Post

Integrate Skype with IP PBX

July 6, 2007 9:13am PDT

In a recent article on the VoIP News Web site, Robert Poe described a new software product called SkyStone, which sounds like it may give Skype's VoIP service its best chance ever of getting a...

2 Latest comment by cb@...

Articles

Asterisk: Open source IP PBX

November 3, 2006 8:00am PST

Looking for more information on low-cost VoIP service? Here's what you need to know about Asterisk, a popular open source IP PBX provider. Deb Shinder outlines the features and benefits of this...

8 Latest comment by draalinx

Blog Post

Comcast considers creepy new addition to the set top box

March 24, 2008 4:18am PDT

Is Comcast considering a video feedback device for its set top box? The answer is yes, but how it intends to use it is the real question. In an interview with NewTeeVee's Chris Albrecht, Gerard...

Articles

SolutionBase: Creating a secure and reliable VoIP solution

August 1, 2007 12:00am PDT

VoIP is the new kid on the telecommuncations block. As such, there are things you need to be aware of in order to create a secure and reliable solution. Deb Shinder points the way.

3 Latest comment by S.O.S Communications

Image Gallery

Spotlight: RingCentral Office

February 26, 2010 5:57pm PST

RingCentral provides a business-class phone system in the cloud that can be accessed from anywhere at a relatively low fixed cost.

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Image Gallery

Nine Ways VoIP 2.0 Can Transform the SMB

February 2, 2009 8:10am PST

With the release of SwitchVox SMB 4.0 IP PBX, SwitchVox has added a number of integrations and mashups with mainstream applications. It's a good example of what voice 2.0 can offer the SMB.

Blog Post

PBX to redundant servers: Thoughts?

March 4, 2008 6:18pm PST

Last summer, my IT department assumed responsibility for the campus PBX and associated services. The PBX is a rock-solid Nortel Meridian switch. However, rock-solid doesn't necessarily mean that...

20 Latest comment by dhopkins@...

Articles

Can your company benefit from hosted IP PBX services?

February 9, 2007 7:00pm PST

The implementation of an IP PBX system requires specific expertise, and the up-front costs can be prohibitive. One alternative is to use a hosted IP PBX service. Deb Shinder explores the...

6 Latest comment by nikkiwalt

Image Gallery

VON 2007 convention in San Jose California

March 23, 2007 7:51am PDT

Telecom vendors showcase the latest VoIP, wireless, and mobile technology at VON 2007.

Blog Post

Avoid changing equipment simultaneously with office move

March 3, 2008 11:12am PST

My company went through a physical relocation in January this year. I wrote about some of my experiences; today, I'll talk about the move again, but this time with a warning about not changing...

7 Latest comment by Tink!

Blog Post

Microsoft's Unified Communications products can't run on their own... yet

July 12, 2008 9:42pm PDT

Microsoft released the first version of Office Communications Server in 2007. A good start for inter-organizational collaboration, OCS omits capability to include outside collaborators. Scott...

4 Latest comment by Chief Bottle Washer

Blog Post

Will Microsoft Office Communication Server be your next PBX?

December 6, 2007 9:45pm PST

Are the days of the legacy PBX numbered?  Besides high price tags and surprise licensing, nothing says "vendor lock in" like a PBX.  In my organization we run a Nortel CS1000 and, in my...

7 Latest comment by rlazojr@...

Blog Post

What to do when the boss meddles

April 9, 2008 11:17am PDT

There are some scenarios in which the boss masquerades as the IT department and dishes out illogical directives. Here's what you can do when the boss meddles.

5 Latest comment by Fregeus

Blog Post

Reader Response: Open source IP-PBX's: Ready for the enterprise?

May 17, 2008 10:47pm PDT

Scott Lowe describes a telephony dilemma he's working through at Westminster College and poses questions regarding open source IP-PBX's to TechRepublic's readers.

10 Latest comment by larry@...

Blog Post

Strata8 Followup - Part 1

February 29, 2008 11:14am PST

In my article Strata8 - new approach to in-building wireless telephone usage, I expressed some skepticism about Strata8's approach to the "problem" of enterprise users using their cellular phones...

Articles

SolutionBase: Discover an open source solution to VoIP with Asterisk

June 21, 2007 12:00am PDT

Asterisk is a free open source PBX with features that rivals other proprietary PBX systems. From residential networks to full-blown cooperate call centers, Asterisk is a powerful cost-effective...

Blog Post

Strata8 - new approach to in-building wireless telephone usage

February 21, 2008 9:07am PST

(2 updates - see below) Strata8 Networks is a new Bellevue, Washington company that provides a new option for enterprise wireless telephone use. Stata8's basic idea is that while an enterprise's...

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Blog Post

Supporting staff who work from home

August 4, 2008 5:43am PDT

More employees than ever are working from home. Unlike in the past where reams of paperwork had to be lugged home, technology now makes it possible to remotely access corporate resources -...