recruitment & staffing

Discussion Threads

Staffing Ratios Anyone?

July 26, 2005 7:52am PDT

Staffing Ratios Anyone? Does anyone have an industry respected source for desktop support technician staffing ratios. I currently have 2 technicians supporting 550 users (over half are engineers)...

15 Started by Director/IT  |  Latest comment by truttman@...

Discussion Threads

staffing justification

June 17, 2005 6:54am PDT

staffing justification I'm IT Director for a non profit. Total staff numbers close to 100. I have 48-55 users spread over 3 separate locations and 50-60 pieces of hardware to take care of. I'm...

9 Started by pvdcats  |  Latest comment by suresh_subramaniam@...

Downloads

Required reading for help desk managers

June 17, 2005 12:00am PDT

The books on our required reading list for help desk managers offer valuable information for new IT managers and seasoned leaders. Compiled by an IT veteran with 10 years management experience,...

Provided by: TechRepublic

Downloads

Recruiter Checklist

May 26, 2005 12:00am PDT

A big part of today's job hunt is working with recruiters, and the first step is figuring out which one is best for you. We've created this recruiter comparison checklist to help you track...

Provided by: TechRepublic Pro

Downloads

Staffing the architecture team

January 18, 2005 12:00am PST

The success or failure of any IT implementation depends largely on the strength of the architecture team that's charged with its deployment. Staffing requirements for successful IT architecture...

Provided by: TechRepublic

Discussion Threads

HR's role in Tech Staffing

October 28, 2004 11:34am PDT

HR's role in Tech Staffing As Director of Technology for one of the largest law firms in Las Vegas, when a help desk tech gave notice, I started interviewing, and found a sutiable candidate. I...

7 Started by tpo@...  |  Latest comment by dkahlbaum@...

Downloads

OdysseyHR 2.08 (Windows)

October 13, 2004 12:00am PDT

OdysseyHR is a complete HRMS application that provides a strategic toolbox that assimilates the key aspects of HR management -compensation, benefits, staffing, training, development, complaint...

Provided by: OdysseyHR International

Downloads

OdysseyHR 2.08 (Mac)

October 12, 2004 12:00am PDT

OdysseyHR is a complete HRMS application that has blended 20 years of International Human Resource consulting into a technologically advanced software that provides a strategic toolbox that...

Provided by: OdysseyHR International

White Papers

A Guide to Buying Inbound Call Center Technology

June 24, 2004 12:00am PDT

The varieties of choice available make buying Automatic Call Distributors (ACD) and workforce management technology a challenging task. Thinking about key requirements for ACDs and workforce...

Provided by: NICE Systems

Downloads

ErlangChedule 2.0 (Mac)

April 28, 2004 12:00am PDT

Predict service levels and staffing needs for small to medium size call centers or helpdesks. Predict Average Speed of Answer, Number of Analysts needed to answer calls within your service level....

Provided by: Fightin Hornets Software

Articles

Tech Tip: Avoid being short-staffed during the holidays

March 12, 2004 8:18pm PST

Being short-staffed during the holiday seasonmay hinder your organization's ability to swiftly and effectivelyrecover from a disaster. Unfortunately, many organizations face thedecision of either...

Downloads

RecruitOffice DB Silver (Windows)

March 8, 2004 12:00am PST

Web based Staffing/Recruitment business management system. With this system (ASP, Access) you can not only launch your own staffing/recruitment business on the Web and manage it from home or...

Provided by: Takveen

Downloads

ROI worksheet for CRM

January 26, 2004 12:00am PST

What will be the return on investment if you decide to implement a CRM system? This detailed spreadsheet can help you determine direct costs, as well as marketing, support, sales, and staffing. It...

Provided by: TechRepublic

Articles

Develop a staffing strategy when making hiring decisions

September 10, 2003 7:00am PDT

If your organization's managers make staffing decisions exclusive of the overall organization, you could be fostering inefficiency. Here are the main points to consider when developing an overall...

5 Latest comment by louavul@...

Articles

Prevention and proper staffing are keys to dealing with security breach laws

July 1, 2003 7:00am PDT

The Database Security Breach Notification Act requires California companies to report security breaches. But if companies properly monitor their network and keep hackers and crackers out, there...

Articles

Dealing with morale dilemmas and tough staffing decisions

February 12, 2003 8:00am PST

CIO Republic's HR expert Peter Woolford explains why you should support your team member's quest to move into another department, as well why you need to cut dead weight even if new replacements...

7 Latest comment by fgudze@...

Articles

Online for hire

September 25, 2002 5:30pm PDT

E-recruitment has surpassed more traditional hiring methods, especially for the IT industry. ZDNet Australia shows you how to use the Web to its full advantage.

Articles

Dealing with a poor staffing decision

January 14, 2002 8:00am PST

In a perfect workplace, only the best and brightest would be assigned to project work. But staffing decisions can be based on a myriad of reasons?-both good and bad. Here's what to do if an...

5 Latest comment by nsteere@...

Articles

Hot and cold careers: A staffing forecast

July 25, 2001 7:00am PDT

Most organizations are in recruiting doldrums at this time of year. However, this is also an important planning season for many. Check your staffing plans against Bob Weinstein's forecast of...

2 Latest comment by sahmed@...

Articles

What are your staffing plans?

January 9, 2001 8:00am PST

IT staffing is feeling the pinch these days. Here's what you told us in a recent Polling Place concerning your plans for the coming financial quarter.