service desk News and Other Resources

Downloads

Web Help Desk

December 7, 2012 12:00am PST

Satisfying customers isn't as simple as keeping phone lines open 24/7. Customer support is an intricate process that needs to be fully backed by intelligent IT solutions and strategy. By...

Provided by: SolarWinds

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Fix Computer Issues Fast with GoToAssist Remote Support by Citrix

October 8, 2012 12:00am PDT

Citrix GoToAssist lets you quickly access customers' machines online, so you can use your expertise to fix a technical problem instantly. The GoToAssist platform offers 3 essential cloud-based...

Provided by: Citrix Online

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Quest Workspace Help Desk

September 17, 2012 12:00am PDT

Help Desk Authority provides automated ticket workflows, self-service dashboards and detailed reports to help small to mid-sized organizations quickly track, identify and resolve help desk issues.

Provided by: Quest Software, now a part of Dell

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Six Steps to A Secure and Robust Remote Access

October 5, 2011 12:00am PDT

The days of users studiously working at their office desks, using terminals or desktops, is quickly vanishing. This product outlines six steps for you to enforce policies and maintain regulatory...

Provided by: TechRepublic Pro

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Video Edit Magic Express 4.11 (Windows)

April 13, 2011 12:00am PDT

Video Edit Magic Express is designed to be the easiest video editing product available with support for most essential video editing features. A wizard based help quickly takes the user through...

Provided by: DeskShare

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WebCam Monitor 5.24 (Windows)

February 24, 2011 12:00am PST

Turn your PC into a video surveillance system, that allows you to monitor your home/office from a remote location. WebCam Monitor lets you simultaneously monitor multiple webcams or IP cameras....

Provided by: DeskShare

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Smart Email Verifier 3.51 (Windows)

December 2, 2010 12:00am PST

Smart Email Verifier will clean, verify and validate every e-mail address in your mailing list. The software performs three levels of checking; first it checks the e-mail syntax, next it verifies...

Provided by: DeskShare

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DeskUNPDF Standard 3.0.100323 (Windows)

April 13, 2010 12:00am PDT

Docudesk's DeskUNPDF Converter was developed in response to the feature most commonly requested by our customers-the ability to make changes to a PDF without the need for Adobe Acrobat or Adobe...

Provided by: Docudesk

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10 things to consider when choosing a help desk system

April 2, 2010 12:00am PDT

The right help desk system can make all the difference in the success of your firm or IT group. Before you commit to a solution, be sure you've considered all the angles. This download is also...

Provided by: Jack Wallen

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GoToTraining 1.0 (Windows)

February 16, 2010 12:00am PST

GoToTraining is the easy-to-use online training tool that lets you hold interactive training sessions with customers and employees around the world - right from your desk. Built specifically with...

Provided by: Citrix Online

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DeskTask 1.2 (Windows)

February 14, 2010 12:00am PST

DeskTask connects to Microsoft Outlook and displays your calendar and task items on the desktop. Your tasks will always be visible, saving precious time to launch or switch to Outlook. Just...

Provided by: Carthago Sofware

Downloads

A1 ClapClock Aluminium 2.0 (iOS)

February 11, 2010 12:00am PST

ClapClock Aluminium is a two in one - a flashlight and a night clock. It provides you with a fullscreen view of the current time. With always-on feature you can use your iPhone as desk or bedside...

Provided by: Animion

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Microsoft Exchange Server 2010 Administrators Pocket Consultant 1.1 (iOS)

February 10, 2010 12:00am PST

Microsoft Exchange Server 2010 Administrators Pocket Consultant pocket-sized guide delivers immediate answers for the day-to-day administration of Exchange Server 2010. Zero in on core support and...

Provided by: O'Reilly Media

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A Lion Prank 1.3 (iOS)

February 10, 2010 12:00am PST

DOWNLOAD FOR FREE TODAY ON ITUNES! Introducing a funny prank to play on others. Fool around and make them believe there's a hungry lion in your closet or hiding in your desk. Meanwhile, no matter...

Provided by: LOLriffic Stuff

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A1 ClapClock Cromium FREE 2 1.0 (iOS)

February 10, 2010 12:00am PST

This clock is a two in one - a flashlight and a night clock. It provides you with a fullscreen view of the current time. With always-on feature you can use your iPhone as desk or bedside clock. If...

Provided by: Animion

Downloads

A1 ClapClock Cromium FULL 2 1.0 (iOS)

February 10, 2010 12:00am PST

This clock is a two in one - a flashlight and a night clock. It provides you with a fullscreen view of the current time. With always-on feature you can use your iPhone as desk or bedside clock. If...

Provided by: Animion

Downloads

Cow Prank 1.2 (iOS)

February 10, 2010 12:00am PST

DOWNLOAD FOR FREE TODAY ON ITUNES! Introducing a funny prank to play on others. Fool around and make them believe there's a cow in your closet or hiding in your desk. Meanwhile, no matter how hard...

Provided by: LOLriffic Stuff

Downloads

A Wolf Prank 1.4 (iOS)

February 9, 2010 12:00am PST

DOWNLOAD FOR FREE TODAY ON ITUNES! Introducing a funny prank to play on others. Fool around and make them believe there's a wolf in your closet or hiding in your desk. Meanwhile, no matter how...

Provided by: LOLriffic Stuff

Downloads

A1 ClapClock Legenda FULL 1.0 (iOS)

February 9, 2010 12:00am PST

This clock is a two in one - a flashlight and a night clock. It provides you with a fullscreen view of the current time. With always-on feature you can use your iPhone as desk or bedside clock. If...

Provided by: Animion

Downloads

iProsper 1.3 (iOS)

February 9, 2010 12:00am PST

FEEL BETTER NOW and rewire your brain for prosperity. If you want financial freedom, you have to first free your mind of thoughts of lack and limitation. Get rid of worry and anxiety which...

Provided by: Beck & Glee