service level management News and Other Resources

Blog Post

Quick Tip: Restore individual files from a System Image in Windows 8

June 18, 2013 10:31am PDT

With Windows 8 you can restore individual files from a System Image backup quite easily using its built-in ability to mount ISO and VHD files.

9 Latest comment by Greg Shultz

Blog Post

Phatch, the team-friendly photo processor

June 18, 2013 5:45am PDT

Phatch is an easy-to-use photo processor that allows batch processing and an array of actions that can be automated. Marco Fioretti shows you how it works.

Blog Post

Create a social media content posting and curation calendar

June 18, 2013 5:31am PDT

Planning ahead makes social media management so much easier. A simple way to keep you on track is to develop a content and curation calendar for your social posts.

Blog Post

Mobilize field service management with ServiceMax

June 17, 2013 2:04pm PDT

ServiceMax Mobile is an end-to-end mobile and cloud solution for managing field service work orders with built-in social collaboration.

Blog Post

Ignoring security advice from the pros: The IT-user disconnect

June 17, 2013 7:58am PDT

IT pros and the general population of users have seemingly different agendas when it comes to security. Michael P. Kassner interviews a noted researcher about the psychology of these two groups.

19 Latest comment by Kieron Seymour-Howell

Blog Post

The fallacy of talent shortages and H-1B visas

June 17, 2013 6:15am PDT

We've all heard about the tech talent shortage and the need for H-1B visas. But how do you reconcile that with the soaring unemployment rate of U.S. military vets?

38 Latest comment by Hans Schmidt

Blog Post

10 important lessons I've learned as a remote engineer

June 14, 2013 6:26am PDT

It takes a special kind of person to handle the remote support role. But for the right tech, the work can be enormously satisfying.

16 Latest comment by Lawrence Garvin

Blog Post

How to prevent code rot

June 13, 2013 5:58pm PDT

Software developers call neglected code that stops working code rot. Chip Camden explains why this often occurs and how to avoid such trouble.

29 Latest comment by venerable Architect

Blog Post

Five ways to put personal data out of harm's way

June 12, 2013 11:19am PDT

Handling personal data can be costly and hazardous for businesses, which is why they are increasingly looking for an exit strategy that shifts the burden onto third-party providers.

2 Latest comment by dave@...

Blog Post

How to manage your blogs on iOS with BlogPress

June 12, 2013 10:21am PDT

Find out how to set up and manage blogs on your iPhone with BlogPress.

2 Latest comment by Matt Nawrocki

Blog Post

Identity, access management and the rise of bring your own identity

June 12, 2013 6:16am PDT

Companies now have more external users than internal ones: how do we manage digital identities without creating huge complexity?

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Blog Post

Enterprise application orchestration with ASCI's ActiveBatch

June 11, 2013 11:47am PDT

John Joyner reports on a demo of an enterprise application orchestration tool for industrial strength enterprise job scheduling and workflow automation.

Blog Post

Watch out for changes to the Google Apps Control Panel

June 11, 2013 10:47am PDT

Google has developed an updated Control Panel for Google Apps administration. Learn about the new features it offers.

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Blog Post

Strategies for a small business online presence, part 2

June 11, 2013 10:41am PDT

Ryan Boudreaux shares more tips for creating an online presence for local restaurants and retailers. Here are the fundamentals that you need to consider.

Blog Post

Gain a basic understanding of iOS Core Data

June 11, 2013 7:19am PDT

It is important to understand the benefits of the Core Data framework when it comes to using persistent data on iOS devices.

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Blog Post

Is this development job a good fit for you?

June 10, 2013 8:05am PDT

All too often, people take a job that just is not the right fit, and the result is uncomfortable at best. So how do you decide if a job is really right for you?

5 Latest comment by salnaib@...

Blog Post

10 signs your staff is about to mutiny

June 7, 2013 5:20am PDT

When your staff is frustrated and resentful, morale and productivity can take a big hit. Knowing how to spot the signs may help you preempt a full-scale rebellion.

42 Latest comment by dvs2rockin

Blog Post

Strategies for a small business online presence, part 1

June 6, 2013 8:00am PDT

No matter how small the business, an online presence is a must. Here are some strategies that can be implemented on limited budgets and using minimal resources.