telephony News and Other Resources

Whitepapers

Features, Benefits, Futuristic Projections of Cloud & Intercloud Extensions to the NET

June 1, 2012 12:00am PDT

Cloud has become an everyday term in majority of the large scale IT enterprises. Clouds now are the new building blocks of major businesses spread around the world. They help in transporting...

Provided by: Amity University

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7 Most Common Mistakes CFOs and CIOs Make in Telecom Expense Management

May 31, 2012 12:00am PDT

Telecom expense management (TEM) projects, when implemented correctly, can generate impressive cost reduction benefits as well as process and efficiency improvements. Substantial, measurable...

Provided by: Cass Information Systems

Whitepapers

Telecom Contract Negotiations: 6 Critical Provisions to Avoid

May 31, 2012 12:00am PDT

Negotiating an enterprise telecom contract can be a daunting task. Most companies focus on language around new pricing for current services, improved SLAs, ordering or deployment timeframes,...

Provided by: Cass Information Systems

Whitepapers

Ewing Irrigation Pulls a One-Two Punch to Improve Telecom Expense Management

May 31, 2012 12:00am PDT

In a strategic initiative to gain complete control over telecom expenses and processes - from procurement to moves / adds / changes / deletes to cost accounting - Ewing Irrigation, a 200-store...

Provided by: Cass Information Systems

Whitepapers

The Mentor Network: How a Health & Human Services Organization Took Control of its Telecom Expenses

May 31, 2012 12:00am PDT

The MENTOR Network knew it needed a better way to control the process, increase visibility of its telecom expenses and find overcharges. But there was no budget to add resources, applications,...

Provided by: Cass Information Systems

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A Telecom Expense Management Case Study: How Sonoco Drove Telecom Costs Down & Employee Bandwidth Up

May 31, 2012 12:00am PDT

Read how Sonoco's move from shared services to outsourced telecom expense management gained savings and efficiencies above what they had been able to achieve on their own based on three primary...

Provided by: Cass Information Systems

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Case Study: How Cumulus Media Took Control of Telecom and Slashed Costs

May 31, 2012 12:00am PDT

For Cumulus Media, a string of 100 acquisitions resulted in a chaotic array of carriers, calling plans and features. Rather than a manageable group of core service providers and carriers, the...

Provided by: Cass Information Systems

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Case Study: How Aaron's Achieved Significant Process Improvement through Telecom Expense Management

May 31, 2012 12:00am PDT

Aaron's chose to outsource TEM so they could maintain a high level of control, ensuring invoices would be paid accurately and on time - and focus on core business, avoiding deploying resources to...

Provided by: Cass Information Systems

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Enhancing Existing Communication Services with Context Awareness

May 30, 2012 12:00am PDT

Context aware communication services rely on information sources and sensors, to derive users' current situation and potential needs, and to adapt their communication services accordingly. If...

Provided by: Hindawi Publishing

Blog Post

Easily forward calls and SMS on Android phones

May 25, 2012 9:44am PDT

Jack Wallen highlights two Android apps that allow you to easily forward calls and SMS -- Simple Call Forwarding and SMS Forwarding.

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A Trust-Based Strategy for Addressing Residual Attacks in the RELOAD Architecture

May 24, 2012 12:00am PDT

Telephony over IP has undergone a large-scale deployment thanks to the development of high-speed broadband access and the standardization of signalling protocols. A particular attention is...

Provided by: INRIA

Whitepapers

An Efficient Search Method for the Content-Based Identification of Telephone-SPAM

May 24, 2012 12:00am PDT

With the help of VoIP technology, large numbers of unsolicited calls can be conveniently placed and SPAM over Internet Telephony may become a major nuisance and threat. Various mitigation methods...

Provided by: Institute of Electrical & Electronic Engineers

Webcasts

The State of Unified Communications in a Mobile and BYOD World

May 24, 2012 12:00am PDT

Unified communication is currently experiencing a sharp rise in adoption amongst enterprises large and small. Organizations are struggling with the proliferation of new communication channels in...

Provided by: TechRepublic