telephony

Blog Post

Create unique SMS/MMS popups and quick replies with Glowfly

April 26, 2013 5:26am PDT

Glowfly is an Android app that offers control over SMS/MMS notifications. Find out how business users can use Glowfly to make daily life more efficient and reliable.

Blog Post

Quick tips for working with Siri

March 12, 2013 11:37am PDT

Having trouble with your personal assistant? Jesus Vigo offers a few tips for training Siri to respond better to commands.

3 Latest comment by anil_g

Blog Post

Is Huawei a threat to U.S. national security?

October 8, 2012 1:14pm PDT

Telecommunications giant Huawei's rapid expansion has prompted fears in the U.S. national security establishment about cyberespionage threats emanating from China. What do IT pros think? Voice...

74 Latest comment by _Papa_

Blog Post

Must-have features of a VoIP phone service

August 1, 2012 9:32am PDT

Here's a breakdown of the must-have features and an outline of a few available plans.

5 Latest comment by bicomsystems

Blog Post

Easily forward calls and SMS on Android phones

May 25, 2012 9:44am PDT

Jack Wallen highlights two Android apps that allow you to easily forward calls and SMS -- Simple Call Forwarding and SMS Forwarding.

Blog Post

Block unwanted calls on Android with Privacy Security

October 10, 2011 6:55am PDT

Jack Wallen says the free Privacy Security app by NetQin Mobile Inc. is a great way to block unwanted calls on your Android smartphone.

6 Latest comment by Mohamed Hamdouni

Blog Post

Video: iPhone's new Siri voice recognition in action

October 5, 2011 9:12am PDT

The Siri natural language voice recognition is arguably the most interesting new thing in the iPhone 4S. Take a look at two videos of how it works.

8 Latest comment by markavo

Blog Post

Adopt this flowchart to simplify triage

September 26, 2011 4:06am PDT

This IT Consultant Client Triage Decision Tree will help you get through customers' panicky calls when emergencies arise.

3 Latest comment by randcon

Blog Post

Crimeware subverts mobile OSs: Is Android next?

August 8, 2011 6:29am PDT

Believe two-factor authentication using SMS texts is secure? Think again. Michael Kassner reports that Zeus malware now has a smartphone partner called Zitmo.

16 Latest comment by JCitizen

Blog Post

Encrypt calls on your Android device with RedPhone

April 4, 2011 1:25pm PDT

Whisper Systems offers call encryption on Android with RedPhone. Chad Perrin describes how it works and where the potential security questions exist.

12 Latest comment by apotheon

Blog Post

Is your network ready for VoIP?

January 4, 2011 6:00am PST

Switching to VoIP telephony systems is gaining momentum with consumers and businesses alike. If you are planning to make the leap, make sure your network is ready.

58 Latest comment by santeewelding

Blog Post

Five tips for helping your clients save money

December 6, 2010 10:40am PST

There are all sorts of ways to help your clients get maximum value from your services -- and that means cost savings for them and future business for you.

Blog Post

Treat telecom providers' support staff with respect

October 29, 2010 10:42pm PDT

IT consultants may need to sweet-talk DSL, cable Internet, and T1 providers' support staff in order to get a solution for their clients. Read these tips on communicating with telecom staff.

9 Latest comment by Lei Fan

Blog Post

Star Trekian quantum teleportation breakthrough

September 8, 2010 1:57pm PDT

Scientists recently used photonic teleportation to move information a record breaking 9.9 miles. There is still no talk of being able to teleport objects or people yet, but it seems, Scotty wasn't...

28 Latest comment by AnsuGisalas

Blog Post

Minimize errors during client moves by planning ahead

September 3, 2010 8:52pm PDT

With proper planning, you can ensure client office relocations proceed smoothly. Follow these steps to minimize confusion, errors, and omissions.

13 Latest comment by Jaqui

Blog Post

Built-in voice recognition in Windows 7 can reduce repetitive motion injury

August 31, 2010 12:59pm PDT

Using the Microsoft Windows 7 voice recognition application is a very effective tool for reducing stresses that cause repetitive motion disorders.

15 Latest comment by Gudufl

Blog Post

Reference a skills list when preparing your resume

March 17, 2010 4:27am PDT

Toni Bowers offers a keyword-friendly IT skills list that you can reference when building your resume to make sure it catches the eye of prospective employers.

21 Latest comment by Tony Hopkinson

Blog Post

Tips to lower your telecommunication costs

January 20, 2010 6:00am PST

As we enter into a new year, Blogger Paul Mah highlights some tips that can help you lower your telecommunications costs.

2 Latest comment by paulmah@...

Blog Post

Five ways to reduce telecom expenses

December 22, 2009 1:33pm PST

Keeping up with the sheer volume of telecommunications bills -- not to mention trying to make sense of all the charges -- can be maddening. Learn how to cut these expenses.

3 Latest comment by temguy_Toronto

Blog Post

Does Microsoft intentionally hobble some new products and why should you care?

October 15, 2009 10:13am PDT

A key missing feature can make the difference when it comes to deploying software. Does Microsoft do it on purpose and what can you learn from this approach?

31 Latest comment by dducolon@...