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telephony

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  • Book chapters

    Troubleshoot a Cisco IP telephony network

    May 17, 2007 12:00am PDT

    Troubleshooting a Cisco IP telephony network can be a daunting task. This sample chapter from Troubleshooting Cisco IP Telephony, argues that even before exploring the myriad of tools, traces,...

  • Book chapters

    CCVP self study: Master voice interface configuration in Cisco Voice over IP

    March 26, 2007 12:00am PDT

    Cisco Voice over IP, Second Edition is a Cisco-authorized, self-paced learning tool for Cisco Certified Voice Professional (CCVP) Voice over IP (VoIP) foundation learning. The book provides the...

  • Book chapters

    Select the appropriate transmission media for your network

    January 30, 2007 12:00am PST

    Transmission media are the physical pathways that connect computers, other devices, and people on a network. Each transmission medium requires specialized network hardware that is compatible with...

  • Book chapters

    Minimize VoIP problems with careful planning and good network design

    November 29, 2006 12:00am PST

    Explore the issues surrounding Voice over IP (VoIP). Some of these, such as compression/decompression of the speech frame and propagation relay, are inherent to VoIP; there may be little one can...

  • Book chapters

    Install and upgrade Cisco Unified CallManager

    November 15, 2006 12:00am PST

    When Cisco first announced that the Cisco CallManager platform would use Microsoft Windows 2000 as a foundation operating system and Microsoft SQL 2000 as a database store, some concern arose that...

  • Book chapters

    Investigate and implement Session Initiation Protocol (SIP) gateways

    August 31, 2006 12:00am PDT

    As deployments of voice over IP (VoIP) networks continue at a rapid pace, network professionals need to understand the real-world implementation issues surrounding voice gateways, which handle the...

  • Book chapters

    Learn why Cisco Systems migrated to IP Telephony

    February 15, 2006 12:00am PST

    This sample chapter, taken from The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony, discusses the reasons why Cisco Systems migrated to IP Telephony. This sample...

  • Book chapters

    Hack Skype to reveal a plethora of technical details about each call

    February 8, 2006 12:00am PST

    Make a small change to your config.xml configuration file to have Skype display a wealth of detail about a call. Skype uses the packet protocols of the Internet to transmit voice data -...

  • Book chapters

    Build a solid business case for your VoIP project

    August 1, 2005 12:00am PDT

    This sample chapter, taken from Cisco Press' Taking Charge of your VoIP Project, explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and...

  • Book chapters

    Cisco CallManager Architecture

    March 25, 2005 12:00am PST

    This sample chapter, taken from Cisco Press' Cisco CallManager Fundamentals: A Cisco AVVID Solution, examines the architecture of Cisco CallManager—the call routing and signaling component for IP...