telephony News and Other Resources

Blog Post

Create unique SMS/MMS popups and quick replies with Glowfly

April 26, 2013 5:26am PDT

Glowfly is an Android app that offers control over SMS/MMS notifications. Find out how business users can use Glowfly to make daily life more efficient and reliable.

Blog Post

Easily forward calls and SMS on Android phones

May 25, 2012 9:44am PDT

Jack Wallen highlights two Android apps that allow you to easily forward calls and SMS -- Simple Call Forwarding and SMS Forwarding.

Blog Post

Block unwanted calls on Android with Privacy Security

October 10, 2011 6:55am PDT

Jack Wallen says the free Privacy Security app by NetQin Mobile Inc. is a great way to block unwanted calls on your Android smartphone.

6 Latest comment by Mohamed Hamdouni

Blog Post

Encrypt calls on your Android device with RedPhone

April 4, 2011 1:25pm PDT

Whisper Systems offers call encryption on Android with RedPhone. Chad Perrin describes how it works and where the potential security questions exist.

12 Latest comment by apotheon

Blog Post

Quick tips for working with Siri

March 12, 2013 11:37am PDT

Having trouble with your personal assistant? Jesus Vigo offers a few tips for training Siri to respond better to commands.

3 Latest comment by anil_g

Articles

Meet VoIP bandwidth requirements without crippling your network performance

February 14, 2007 8:00am PST

If you don't consider your bandwith requirements when building a VoIP infrastructure, you'll wind up with an unreliable system and an overtaxed WAN. George Ou looks at audio compression algorithms...

7 Latest comment by mike82

Blog Post

The hot certifications right now: Cisco's CCNA Voice, CCVP, and CCIE Voice

January 16, 2009 6:00am PST

The Cisco Certified Voice Professional (CCVP) is the sixth highest paying certification for 2009 in a recent survey. David Davis explains your options for achieving Cisco's various VoIP...

6 Latest comment by Clara James

Articles

The top five advanced VoIP features your business needs

March 2, 2007 6:36pm PST

Small businesses can benefit from some of the more advanced VoIP feature sets in unique ways, and the right set of VoIP features can make your small business look much bigger in the eyes of your...

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Blog Post

Built-in voice recognition in Windows 7 can reduce repetitive motion injury

August 31, 2010 12:59pm PDT

Using the Microsoft Windows 7 voice recognition application is a very effective tool for reducing stresses that cause repetitive motion disorders.

15 Latest comment by Gudufl

Blog Post

Reference a skills list when preparing your resume

March 17, 2010 4:27am PDT

Toni Bowers offers a keyword-friendly IT skills list that you can reference when building your resume to make sure it catches the eye of prospective employers.

21 Latest comment by Tony Hopkinson

Articles

VoIP software and hardware: What's out there and what it can do for you

September 22, 2006 7:00am PDT

You may already have chosen a VoIP provider, but have you considered what physical equipment you'll need for your calls? Deb Shinder gives an overview of VoIP software and hardware, including...

3 Latest comment by Leee

Blog Post

Must-have features of a VoIP phone service

August 1, 2012 9:32am PDT

Here's a breakdown of the must-have features and an outline of a few available plans.

5 Latest comment by bicomsystems

Articles

Understanding IP private branch exchange (PBX)

September 29, 2006 7:00am PDT

Private branch exchanges (PBXs) handle call switching and routing within an organization, and IP PBX systems are the next generation of Internet-based PBX communications. Deb Shinder gives an...

3 Latest comment by JohnTeller

Articles

Deploying VoIP: Weigh the pros and cons of convergence

May 31, 2007 7:00am PDT

To converge or not to converge -- that is the question. When deploying VoIP in your organization, should you combine data and voice networks, or should you keep them separate? Deb Shinder weighs...

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Articles

Consider these legal issues when planning a VoIP implementation

November 10, 2006 8:42pm PST

Technology's not the only thing to worry about when planning a VoIP implementation—there are also legal issues to take into consideration. Deb Shinder examines the most common legal issues to take...

1 Latest comment by Realvdude

Articles

Get the skinny on proprietary VoIP protocols

October 27, 2006 7:00am PDT

You've heard of Skype, Cisco, and Asterisk and their VoIP products. Now, get the scoop on their proprietary VoIP protocols and how they interact with other, non-proprietary and open-source protocols.

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Articles

Four obstacles to implementing VoIP

May 11, 2007 6:29pm PDT

While VoIP's popularity continues to grow, it still has some obstacles to overcome before it becomes ubiquitous in corporate environments. Deb Shinder lists the four greatest obstacles and...

10 Latest comment by cfriedrich80@...

Articles

Alternatives for software distribution and patch management

March 4, 2004 8:00am PST

Get a summary of several solutions for distributing software and managing patches on your network.

28 Latest comment by jeff.dewey@...

Articles

Why unified communications bring out the best in VoIP

May 18, 2007 7:04pm PDT

Unified communications (UC) is the new buzzword in the IT industry, but what does it really mean? Do you need VoIP to implement UC or vice versa? How is UC helping to drive the adoption of VoIP in...

3 Latest comment by vrkprasad@...