workforce management

Webcasts

Understanding BlackBerry Balance

June 18, 2013 12:00am PDT

Ideal for IT decision-makers and administrators, this webcast will dive deep into BlackBerry® Balance™, exploring how it works and the flexibility it provides for advanced Enterprise Mobility...

Provided by: BlackBerry

Webcasts

Managing BlackBerry 10 Smartphones in your Organization's Deployment

June 18, 2013 12:00am PDT

This webcast provides a wide-ranging, IT-level overview of what BlackBerry® Enterprise Service 10 can do for your enterprise. Find out how to manage BlackBerry® 10 devices, including controls for...

Provided by: BlackBerry

Webcasts

The BlackBerry Expert Support Center - The BlackBerry Administrator's Best Friend

June 18, 2013 12:00am PDT

The BlackBerry® Expert Support Center (BESC) is a self-service portal that’s automatically accessible to all IT administrators on a BlackBerry Technical Support Services subscription. This webcast...

Provided by: BlackBerry

Blog Post

Mobilize field service management with ServiceMax

June 17, 2013 2:04pm PDT

ServiceMax Mobile is an end-to-end mobile and cloud solution for managing field service work orders with built-in social collaboration.

Blog Post

Ignoring security advice from the pros: The IT-user disconnect

June 17, 2013 7:58am PDT

IT pros and the general population of users have seemingly different agendas when it comes to security. Michael P. Kassner interviews a noted researcher about the psychology of these two groups.

16 Latest comment by Michael Kassner

Blog Post

The fallacy of talent shortages and H-1B visas

June 17, 2013 6:15am PDT

We've all heard about the tech talent shortage and the need for H-1B visas. But how do you reconcile that with the soaring unemployment rate of U.S. military vets?

36 Latest comment by Hans Schmidt

Whitepapers

Advanced Case Management: Where customer satisfaction and employee empowerment come together

June 17, 2013 12:00am PDT

Regardless of industry, case management impacts every aspect of an organization. In this business function, information is power because it empowers your employees, which creates the satisfied...

Provided by: IBM

Whitepapers

Next-Generation Customer Experience Management

June 17, 2013 12:00am PDT

Want to learn how to effectively leverage the latest innovations in customer experience management (CEM/CXM) programs? This Aberdeen Analyst report delivers an overview of the top challenges faced...

Provided by: IBM

Whitepapers

Advanced Case Management: Where customer satisfaction and employee empowerment come together

June 17, 2013 12:00am PDT

Regardless of industry, case management impacts every aspect of an organization. In this business function, information is power because it empowers your employees, which creates the satisfied...

Provided by: IBM

Whitepapers

Next-Generation Customer Experience Management

June 17, 2013 12:00am PDT

Want to learn how to effectively leverage the latest innovations in customer experience management (CEM/CXM) programs? This Aberdeen Analyst report delivers an overview of the top challenges faced...

Provided by: IBM

Webcasts

Managing Unstructured Data for Dodd-Frank Compliance

June 17, 2013 12:00am PDT

Unstructured data comprise up to 80% of the information within an organization. This includes PDF’s, Word documents, Excel spread sheets, PowerPoints, FAX’s, emails, hard copy documents, videos,...

Provided by: OpenText

Webcasts

The Role of Enterprise Content Management in Compliance

June 17, 2013 12:00am PDT

Investments in Enterprise Content Management (ECM) solutions have been delayed by questions surrounding ROI. Without an effective information governance strategy, fueled by ECM technology, this...

Provided by: OpenText

Downloads

Control Your IT Universe with DameWare: Remote Support Made Simple, Affordable & Mobile

June 17, 2013 12:00am PDT

DameWare Remote Support (DRS) delivers the tools you need to remotely manage the Windows® desktops and laptops in your IT universe. DRS includes DameWare Mini Remote control for powerful...

Provided by: SolarWinds

Discussion Threads

How to manage your blogs on iOS with BlogPress

June 14, 2013 7:54am PDT

How to manage your blogs on iOS with BlogPress article root Blogsy by Fomola.com I have tried a number of applications, but the one I now favour is Blogsy for the iPAD, an absolutely brilliant...

2 Started by chriswright58  |  Latest comment by Matt Nawrocki

Blog Post

10 important lessons I've learned as a remote engineer

June 14, 2013 6:26am PDT

It takes a special kind of person to handle the remote support role. But for the right tech, the work can be enormously satisfying.

16 Latest comment by Lawrence Garvin

Whitepapers

Nine reasons why Citrix Netscaler beats the competition

June 14, 2013 12:00am PDT

Application delivery controllers (ADC) are one of the most critical elements of cloud infrastructures and enterprise datacentre architectures. ADCs strongly impact performance, scale and security...

Provided by: Citrix Systems

Whitepapers

Enterprise Mobility Management embracing BYOD through secure app data delivery

June 14, 2013 12:00am PDT

The transformation of computing through mobility, consumerisation, bring your own device and flex-work offers powerful benefits for today's organisation- but it poses significant challenges for...

Provided by: Citrix Systems

Whitepapers

Deliver Enterprise Mobility with Citrix XenMobile and Citrix Netscaler

June 14, 2013 12:00am PDT

Mobile is the future. IT must ensure that the network infrastructure that supports mobile initiatives is flexible and scalable while delivering uncompromised performance and security. Mobility and...

Provided by: Citrix Systems

Whitepapers

Re-envisioning the Data Management Landscape: Road Map to the Real-Time Business

June 14, 2013 12:00am PDT

"Real-time business" is a powerful metaphor for today’s forward-thinking companies. These are businesses that have the ability to use all relevant data when and wherever needed for up-to-the...

Provided by: SAP

Downloads

Free Trial - Get One, Unified IT Dashboard View of all your Infrastructure and Applications with up.time®

June 14, 2013 12:00am PDT

Do you want a unified view of IT systems performance, availability and capacity across all server platforms, network devices, applications, and IT business services? How about... Unified,...

Provided by: Uptime Software