Cisco® Administering Cisco® Unified Communications Manager (ACUCM) 8.0

The course teaches the concepts of IP of the system from the perspective of server administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony.

Lesson 1: Introduction to IP Telephony

• Exploring IP Telephony
• Describing Deployment Models
• Understanding Advanced Multisite Features

Lesson 2: Defining the Basic Configuration

• Logging In to Cisco Unified Communications Manager
• Examining Basic Server Configuration
• Describing Multilevel Administration
• Configuring DRS Backup and Restore Procedures

Lesson 3: User Administration

• Understanding User Configuration
• Using the User Web Pages

Lesson 4: Preparation for Phone Registration

• Configuring System Parameters
• Supporting Cisco Unified IP Phones
• Exploring Phone Registration and Cisco Unified IP Phones
• Utilizing the Bulk Administration Tool (BAT)

Lesson 5: Basic Route Plan Configuration

• Implementing Dial Plan Connectivity
• Creating Route Patterns

Lesson 6: Route Filters and Digit Manipulation

• Configuring Translation Patterns and Route Filters
• Understanding Digit Manipulation

Lesson 7: Class of Control

• Defining Class of Control
• Using Class of Control Features

Lesson 8: Understanding Media Resources

• Defining Media Resources
• Exploring Media Resource Management

Lesson 9: Features and Services

• Describing Basic Features
• Exploring Hunt Groups
• Describing Phone Services

• Wayne, PA - April 23, 2012
• Urbandale, IA - April 30, 2012