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ITIL v3 Foundations (2011 Edition)
This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM)...
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Service Capability - Operational Support & Analysis (OSA)
This course is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended...
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Intermediate - Release Control and Validation (RCV)
In this course students will test, and validate knowledge on industry practices in service management and strategy as documented in the ITIL Service Lifecycle core publications.
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Intermediate - Service Design
In this course students will test, and validate knowledge on industry practices in service management and strategy as documented in the ITIL Service Design publication.
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Intermediate - Service Transition
In this course students will test, and validate knowledge on industry practices in service management and strategy as documented in the ITIL Service Transition publication.
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Intermediate - Planning, Protection and Optimization (PPO)
In this course students will test, and validate knowledge on industry practices in service management and strategy as documented in the ITIL Service Lifecycle core publications.
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Managing Across the Lifecycle (IV3-604 1.1)
This course prepares the student for certification in the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the knowledge required to implement and manage the necessary skills...
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Service Offerings & Agreements (IV3-325 1.2)
The SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings &...
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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ITIL v3 Intermediate - Service Operation
In this course students will test, and validate knowledge on industry practices in service management and strategy as documented in the ITIL Service Operation publication.
Course Provider: New Horizons Computer Learning Centers
Learning Method: Classroom Learning
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